#33025 · Recuperación de Vale
ID interno: 10918000011046743
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
29/3/26, 11:08
Resuelto
10/4/26, 10:12
Actualizado
12/4/26, 11:09
Asignado
Mar 31, 2026 04:46 PM
Respondido
Mar 31, 2026 04:47 PM
Completado
Apr 12, 2026 01:09 PM
First resp. due
Mar 31, 2026 08:00 AM
Due by
Apr 1, 2026 08:00 AM
Tiempo de resolución
287.1 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Hola,
Espero que estés bien.
Nos gustaría consultar si existe algún vale con importe de 129,90 o 129,99 asociado a alguno de los siguientes números de contribuyente: 224326589 o 143219790, correspondientes a la hija y al marido de la clienta.
La señora nos ha indicado que ha perdido su cartera y está intentando recuperar el vale, por lo que agradeceríamos mucho vuestra ayuda en esta verificación.
Quedamos atentos a vuestra respuesta.
Muchas gracia,
Brownie Cascais
Resolución
Hola,
Se cierra la solicitud por indisponibilidad o no respuesta del usuario.
Un saludo
JSON crudo (detalle completo)
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