#32557 · RV: EXT: Your access information to the Microsoft 365 External Collaboration invitation
ID interno: 10918000010795469
Estado
Cerrada
Prioridad
Baja
Urgencia
Baja
Impacto
Afecta a un Grupo
Categoría
Software
Subcategoría
Suite O365
Tipo
Petición
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Petición
Creado
2/3/26, 10:29
Resuelto
12/3/26, 15:36
Actualizado
14/3/26, 15:57
Asignado
Mar 2, 2026 11:38 AM
Respondido
Mar 2, 2026 12:21 PM
Completado
Mar 14, 2026 04:57 PM
First resp. due
—
Due by
—
Tiempo de resolución
245.1 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Buenos días,
Necesitamos hacer esto, pero no tenemos la contraseña.
Muchas Gracias
De: KPMG No Reply <noreply@kpmg.com>
Enviado el: jueves, 26 de febrero de 2026 22:39
Para: Colombo <colombo@browniespain.com>
Asunto: EXT: Your access information to the Microsoft 365 External Collaboration invitation
|
||||||||||||||||||||||||||||||||
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Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_4160523886278577906_parse_1809910147867536315\">\n<div class=\"x_583211136WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Necesitamos hacer esto, pero no tenemos la contraseña.</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Muchas Gracias</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> KPMG No Reply <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:noreply@kpmg.com\">noreply@kpmg.com</a>>\n<br/>\n<b>Enviado el:</b> jueves, 26 de febrero de 2026 22:39<br/>\n<b>Para:</b> Colombo <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:colombo@browniespain.com\">colombo@browniespain.com</a>><br/>\n<b>Asunto:</b> EXT: Your access information to the Microsoft 365 External Collaboration invitation</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div align=\"center\">\n<table class=\"x_583211136MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"603\" style=\"width:452.25pt\">\n<tbody>\n<tr>\n<td width=\"566\" style=\"width:424.5pt; padding:0cm 0cm 0cm 0cm\">\n<table class=\"x_583211136MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100%\">\n<tbody>\n<tr>\n<td valign=\"top\" style=\"padding:0cm 0cm 30pt 0cm\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Arial", sans-serif; color:black\"><img width=\"565\" height=\"213\" style=\"width:5.8854in; height:2.2187in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7265335&ACTION=FILE\"/></span><span style=\"font-family:"Arial", sans-serif; color:black\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0cm 0cm 0cm 0cm\">\n<table class=\"x_583211136MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100%\">\n<tbody>\n<tr>\n<td style=\"padding:18.75pt 18.75pt 18.75pt 18.75pt\">\n<table class=\"x_583211136MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100%\">\n<tbody>\n<tr>\n<td style=\"padding:0cm 0cm 0cm 0cm\">\n<table class=\"x_583211136MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100%\">\n<tbody>\n<tr>\n<td width=\"100%\" valign=\"top\" style=\"width:100%; padding:0cm 0cm 0cm 0cm\">\n<table class=\"x_583211136MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100%\">\n<tbody>\n<tr>\n<td valign=\"top\" style=\"padding:0cm 0cm 7.5pt 0cm\">\n<p class=\"MsoNormal\"><strong><span style=\"font-family:"Arial", sans-serif; color:rgb(71, 10, 104); font-weight:normal\">Microsoft 365 External Collaboration</span></strong><span style=\"font-family:"Arial", sans-serif; color:black\"></span></p>\n</td>\n</tr>\n<tr style=\"height:11.25pt\">\n<td width=\"494\" style=\"width:370.5pt; background:white; padding:0cm 0cm 0cm 0cm; height:11.25pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Arial", sans-serif; color:black\"> </span></p>\n</td>\n</tr>\n<tr>\n<td valign=\"top\" style=\"padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:10pt; line-height:12pt\"><span style=\"font-size:9.5pt; font-family:"Arial", sans-serif; color:black\">Dear Guest,</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:10pt; line-height:12pt\"><span style=\"font-size:9.5pt; font-family:"Arial", sans-serif; color:black\">This email contains access information for Microsoft 365 Guest user invitation.</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:10pt; line-height:12pt\"><span style=\"font-size:9.5pt; font-family:"Arial", sans-serif; color:black\">You have been invited to organization as a Guest and can access your invitation by clicking this\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://login.microsoftonline.com/redeem?rd=https%3a%2f%2finvitations.microsoft.com%2fredeem%2f%3ftenant%3ddeff24bb-2089-4400-8c8e-f71e680378b2%26user%3d26cac3ee-b31c-4ec5-a9ea-2f36b90a77af%26ticket%3dZsUNFAmK2266BB%25252bvKGXfswyKab9jnhVmyhkJZjYlnpU%25253d%26ver%3d2.0\">\nredemption link</a>.</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:10pt; line-height:12pt\"><strong><span style=\"font-size:9.5pt; font-family:"Arial", sans-serif; color:black\">Your login name is:</span></strong><span style=\"font-size:9.5pt; 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KPMG International entities provide no services to clients. All rights reserved.</span></p>\n<p class=\"x_583211136disclaimer\"><span style=\"font-family:"Arial", sans-serif\">KPMG refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity. KPMG International\n Limited is a private English company limited by guarantee and does not provide services to clients. For more detail about our structure please visit\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://home.kpmg/xx/en/home/misc/governance.html\"><span style=\"color:rgb(116, 118, 120)\">home.kpmg/governance</span></a>.</span></p>\n<p class=\"x_583211136disclaimer\" style=\"margin-bottom:0cm\"><span style=\"font-family:"Arial", sans-serif\">The KPMG name and logo are trademarks used under license by the independent member firms of the KPMG global organization.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family:"Arial", sans-serif; color:black\">***********************************************************************<br/>\nThe information in this e-mail is confidential and may be legally privileged. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. If you have received this communication in error, please address with the subject heading\n "Received in error," send to the original sender , then delete the e-mail and destroy any copies of it. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited\n and may be unlawful. Any opinions or advice contained in this e-mail are subject to the terms and conditions expressed in the governing KPMG client engagement letter. Opinions, conclusions and other information in this e-mail and any attachments that do not\n relate to the official business of the member firm are neither given nor endorsed by it.<br/>\n<br/>\nKPMG cannot guarantee that e-mail communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses.\n<br/>\n<br/>\nThis email is being sent out by KPMG International on behalf of the local KPMG member firm providing services to you. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide\n services to clients. Each KPMG firm is a legally distinct and separate entity and describes itself as such. Each KPMG member firm is responsible for its own obligations and liabilities.<br/>\nFor more detail about our structure please visit home.kpmg/governance. <br/>\n<br/>\nThis footnote also confirms that this e-mail message has been swept by AntiVirus software.<br/>\n***********************************************************************</span></p>\n</div>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:black\"> Este correo electrónico\n se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-family:"Arial", sans-serif; color:black\"> </span></p>\n</div>\n</div>",
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