#32232 · INVENTARIO
ID interno: 10918000010608083
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Inventarios
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
10/2/26, 8:28
Resuelto
16/2/26, 14:08
Actualizado
18/2/26, 14:47
Asignado
Feb 12, 2026 08:28 AM
Respondido
Feb 16, 2026 03:08 PM
Completado
Feb 18, 2026 03:47 PM
First resp. due
Feb 11, 2026 09:28 AM
Due by
Feb 12, 2026 09:28 AM
Tiempo de resolución
149.7 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
En el inventario de hoy valide con un 99.9% en la zebra, se supone que tenía todo contado (adjunto foto de la zebra antes de la validación)
Ahora al abrir NEDAP veo que la precisión es de 97,3%
Veo que son positivos en su gran mayoría, sabemos porque motivo puede ser?
Por otro lado las faldas que salen en negativo no me salen en la zebra antes de la validación ( como es el caso de la bufanda) y las tenemos en tienda, llevan saliéndonos en varios inventarios y los RFID cuando los buscas salen perfectamente.
Un saludo!
Resolución
Hola,
He revisado el problema y ese día falló una tarea, lo que impidió que se cargara completamente la validación de mercancía. Me ha costado localizar el error, pero finalmente he comprobado que la causa ha sido esta.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><p class=\"isSelectedEnd\"><span>Hola,</span><br/></p><p class=\"isSelectedEnd\"><span>He revisado el problema y ese día falló una tarea, lo que impidió que se cargara completamente la validación de mercancía. Me ha costado localizar el error, pero finalmente he comprobado que la causa ha sido esta.</span><br/></p><p><span>Un saludo.</span><br/></p><div><br/></div></div>",
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