#32015 · problemas para devolver un pedido
ID interno: 10918000010466491
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
eCommerce
Subcategoría
Devoluciones On-Line
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
30/1/26, 13:36
Resuelto
—
Actualizado
30/1/26, 13:51
Asignado
Jan 30, 2026 02:49 PM
Respondido
Jan 30, 2026 02:51 PM
Completado
—
First resp. due
Feb 2, 2026 02:36 PM
Due by
Feb 3, 2026 02:36 PM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Buenas tardes,
Tengo problemas para devolver un pedido en línea; adjunto una captura de pantalla.
Ni siquiera puedo contactar con atención al cliente en línea.
¿Podrían ayudarme, por favor?
Gracias,
Raquel Estrela
JSON crudo (detalle completo)
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