#31514 · RECEPCION DE MOVIMIENTO ANTIGUO
ID interno: 10918000010214527
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
9/1/26, 11:28
Resuelto
—
Actualizado
9/1/26, 11:37
Asignado
—
Respondido
Jan 9, 2026 12:37 PM
Completado
—
First resp. due
Jan 12, 2026 12:28 PM
Due by
Jan 13, 2026 12:28 PM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días, acabamos de recibir en la tienda de Santander una caja de un movimiento realizado por las compis de eci-pamplona el verano pasado.
Por supuesto, la zebra no tiene ningún envío/pt pendiente porque se debió borrar hace mucho, así que no podemos recepcionar la mercancía al uso.
La caja la ha traído GLS y el albarán es *PT497810* con fecha del 22/07/2025. Son 23 faldas, 12 con referencia w26-0373-004-100 y el resto w26-0779-005-409.
¿Cómo procedemos? Recepcionamos sin seleccionar ningún PT o como son referencias de verano lo mandamos a online/temp. anteriores?
Quedamos a la espera😊
gracias de antemano
Resolución
Es de Logística
JSON crudo (detalle completo)
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