#31368 · TPVS NO FUNCIONAN VIGO
ID interno: 10918000010130129
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Error al conectar al Servidor Central
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
2/1/26, 10:00
Resuelto
2/1/26, 11:55
Actualizado
4/1/26, 12:29
Asignado
Jan 2, 2026 11:55 AM
Respondido
Jan 2, 2026 12:54 PM
Completado
Jan 4, 2026 01:29 PM
First resp. due
Jan 5, 2026 11:00 AM
Due by
Jan 7, 2026 11:00 AM
Tiempo de resolución
1.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Buenos días chicos ,
Como os he comentado por llamada nuestros Tpvs desde el día 31 nos da problemas, hoy para hacer cualquier tipo de transacción se nos bloquea, se cierra se queda pillado durante bastante tiempo , ambos TPVS
Ósea que si cambiamos para el otro para agilizar las colas , tampoco funciona .
Nos habéis comentado que es general pero para abrir ticket y que se revise cuanto antes.
Gracias chicos,
Un saludo
Brownie Vigo
Rúa do Principe,18
36202, Pontevedra
886908035
Resolución
Solucionado.
JSON crudo (detalle completo)
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