#30162 · RV: EXT: Envio de fatura
ID interno: 10918000009421721
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
31/10/25, 11:55
Resuelto
3/11/25, 7:30
Actualizado
5/11/25, 7:37
Asignado
Nov 3, 2025 07:58 AM
Respondido
Nov 3, 2025 08:30 AM
Completado
Nov 5, 2025 08:37 AM
First resp. due
Nov 3, 2025 12:55 PM
Due by
Nov 4, 2025 12:55 PM
Tiempo de resolución
67.6 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
El cliente solicita esta factura.
Muchas gracias
Vanessa Rodrigues
-----Mensaje original-----
De: Sofia Gallis <sofiamgallis@gmail.com>
Enviado el: viernes, 31 de octubre de 2025 11:16
Para: Colombo <colombo@browniespain.com>
Asunto: EXT: Envio de fatura
Bom dia.
Venho por este meio solicitar o envio da fatura/ncr com os seguintes dados:
NIF 513524 983
NCR A50D2/0005541 emitida em 06/01/2025 no valor de 65,90€
Com os melhores cumprimentos,
Sofia Gallis
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
El cliente solicita esta factura.
Muchas gracias
Vanessa Rodrigues
-----Mensaje original-----
De: Sofia Gallis <sofiamgallis@gmail.com>
Enviado el: viernes, 31 de octubre de 2025 11:16
Para: Colombo <colombo@browniespain.com>
Asunto: EXT: Envio de fatura
Bom dia.
Venho por este meio solicitar o envio da fatura/ncr com os seguintes dados:
NIF 513524 983
NCR A50D2/0005541 emitida em 06/01/2025 no valor de 65,90€
Com os melhores cumprimentos,
Sofia Gallis
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
JSON crudo (detalle completo)
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"description": "<div>Buenos días,\n<br/>\n<br/>El cliente solicita esta factura.\n<br/>\n<br/>\n<br/>Muchas gracias\n<br/>\n<br/>Vanessa Rodrigues\n<br/>\n<br/>\n<br/>\n<br/>\n<br/>-----Mensaje original-----\n<br/>De: Sofia Gallis <sofiamgallis@gmail.com> \n<br/>Enviado el: viernes, 31 de octubre de 2025 11:16\n<br/>Para: Colombo <colombo@browniespain.com>\n<br/>Asunto: EXT: Envio de fatura\n<br/>\n<br/>Bom dia.\n<br/>\n<br/>Venho por este meio solicitar o envio da fatura/ncr com os seguintes dados:\n<br/>\n<br/>NIF 513524 983 \n<br/>NCR A50D2/0005541 emitida em 06/01/2025 no valor de 65,90€\n<br/>\n<br/>Com os melhores cumprimentos,\n<br/>Sofia Gallis\n<br/>\n<br/>ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.\n<br/>\n<br/>\n<br/></div>",
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