#29740 · IMPRESORA VALLADOLID
ID interno: 10918000009293001
Estado
Cerrada
Prioridad
Normal
Urgencia
Baja
Impacto
Afecta a un Grupo
Categoría
Hardware
Subcategoría
Impresora
Tipo
Consulta
Canal
CAU
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Consulta
Creado
16/10/25, 6:26
Resuelto
16/10/25, 10:22
Actualizado
18/10/25, 10:29
Asignado
Oct 16, 2025 08:50 AM
Respondido
Oct 16, 2025 12:22 PM
Completado
Oct 18, 2025 12:29 PM
First resp. due
—
Due by
—
Tiempo de resolución
3.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Buenos días,
ayer vino un chico a instalar supuestamente una impresora nueva, la cual a nosotras no nos ha llegado nada.
Entiendo que al inagurar hace solo 1 mes, no hace falta.
Aun así, os mando foto de la impresora por si acaso.
El chico la verdad, me enseño como un alabarán y sí que aparecía nuestra dirección.
Por si tenéis que avisarles de que no vengan o algo.
muchas gracias
Tamara nieto
Resolución
Hablado con Valaldolid, informadas de que recibirán la impresora definitiva, entre hoy y mañana y deben llamar a soporte para instalar y enviar la de "BACKUP" a central.
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"name": "impresora 2.jpeg",
"size": "2631913",
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_5551432814692705398_parse_6831463126008888798\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\nBuenos días,</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\nayer vino un chico a instalar supuestamente una impresora nueva, la cual a nosotras no nos ha llegado nada.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\nEntiendo que al inagurar hace solo 1 mes, no hace falta.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\nAun así, os mando foto de la impresora por si acaso.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\nEl chico la verdad, me enseño como un alabarán y sí que aparecía nuestra dirección.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\nPor si tenéis que avisarles de que no vengan o algo.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\nmuchas gracias</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_354079927elementToProof\">\nTamara nieto</div>\n</div>",
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