#29523 · ERROR EN CUENTAS PERSONAS EXTERIOR.
ID interno: 10918000009192767
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
7/10/25, 11:02
Resuelto
13/10/25, 8:14
Actualizado
15/10/25, 8:28
Asignado
Oct 9, 2025 12:43 PM
Respondido
Oct 9, 2025 12:45 PM
Completado
Oct 15, 2025 10:28 AM
First resp. due
Oct 8, 2025 01:02 PM
Due by
Oct 9, 2025 01:02 PM
Tiempo de resolución
141.2 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días,
En la tienda de Santander no nos está funcionando el cuentas personas de tráfico exterior.
¿Nos los podéis echar un vistazo por favor?
Te adjunto foto de lo que nos sale.
Muchas gracias
Resolución
Ya se ha solucionado.
JSON crudo (detalle completo)
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