#28811 · REPOSICIÓN ZEBRA Y LECTOR DE ETIQUETAS
ID interno: 10918000009003207
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
APP Reposición Tienda
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
13/9/25, 12:33
Resuelto
15/9/25, 6:02
Actualizado
17/9/25, 6:16
Asignado
Sep 15, 2025 07:53 AM
Respondido
Sep 15, 2025 08:02 AM
Completado
Sep 17, 2025 08:16 AM
First resp. due
Sep 16, 2025 08:00 AM
Due by
Sep 17, 2025 08:00 AM
Tiempo de resolución
41.5 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Buenas tardes,
Os escribo desde Sevilla new, porque nos ha salido en la reposición de hoy sábado tanto en el tramo de venta 11:00-12:00 y también en 13:00-14:00 la camiseta W26-0727-012-100 XS-S, y no se produjo dicha venta porque anule esa referencia. Podéis comprobarlo ustedes en los tiques de ese tramo, que no se hizo venta, simplemente leyó una etiqueta por error y yo anulé la línea. Os comento todo esto, porque a la hora de reponer nos encontramos con producto de más en tienda.
Gracias, un saludo
Rosario Chiquero
Resolución
Revisados eventos en NEDAP, no consta la anulación.
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