#28629 · ERROR PT SANTANDER NEW
ID interno: 10918000008950319
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
8/9/25, 12:33
Resuelto
9/9/25, 8:27
Actualizado
11/9/25, 9:13
Asignado
Sep 9, 2025 08:16 AM
Respondido
Sep 9, 2025 10:27 AM
Completado
Sep 11, 2025 11:13 AM
First resp. due
Sep 9, 2025 02:33 PM
Due by
Sep 10, 2025 02:33 PM
Tiempo de resolución
19.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
Esta mañana hemos recibido un traspaso desde Eci Burgos de 4 relojes. Los hemos recepcionado de manera correcta sin ningún problema, y al comprobar en nuestro stock si se nos ha sumado bien hemos visto que no se ha sumado.
Os adjuntamos pantallazo de la correcta recepción.
Es el PT514300, con fecha 04/09/2025 de 4 relojes en plata.
Quedamos pendientes para sino ajustarlo nosotras o ver cómo proceder.
Muchas gracias.
Saludos,
Rocío.
Resolución
Hola
Cierro ticket ya que esta cargado correctamente el albarán.
Un saludo
JSON crudo (detalle completo)
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