#28587 · INVENTARIO 05.09 VALLADOLID- SANTIAGO
ID interno: 10918000008922515
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Inventarios
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
6/9/25, 7:34
Resuelto
8/9/25, 8:29
Actualizado
10/9/25, 9:13
Asignado
Sep 8, 2025 09:02 AM
Respondido
Sep 8, 2025 10:29 AM
Completado
Sep 10, 2025 11:13 AM
First resp. due
Sep 9, 2025 08:00 AM
Due by
Sep 10, 2025 08:00 AM
Tiempo de resolución
48.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
en el inventario de ayer faltaron muchas cosas, pero hoy pasando la pala han saltado muchos positivos.
creo que se validaron albaranes antes de que nos llegaran las cajas.
el martes de todas maneras, como hay inventario, me pongo en contacto con vosotros para que quede el inventario ok.
muchas gracias
Tamara nieto
Resolución
Hola Tamara,
Necesitamos que realicéis de nuevo el inventario.
Como sabéis, en cada apertura central valida la mercancía para facilitar la recepción, aunque en ocasiones parte de ella llega con retraso. Para regularizar la situación es imprescindible el inventario actualizado.
Además, habéis movido mercancía con ECI Valladolid sin generar un PT, lo que afecta directamente al stock. A partir de ahora, todos los movimientos deberán hacerse mediante traspaso para evitar incidencias.
Espero el inventario de esta semana y miraremos las diferencias para regularizar correctamente el stock.
Un saludo,
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><p><span class=\"size\" style=\"font-size:18.6667px\">Hola Tamara,</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></p><p></p><div><span class=\"size\" style=\"font-size:18.6667px\">Necesitamos que realicéis de nuevo el inventario.</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"> Como sabéis, en cada apertura central valida la mercancía para facilitar la recepción, aunque en ocasiones parte de ella llega con retraso. Para regularizar la situación es imprescindible el inventario actualizado.</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><p></p><p><span class=\"size\" style=\"font-size:18.6667px\">Además, habéis movido mercancía con ECI Valladolid sin generar un PT, lo que afecta directamente al stock. A partir de ahora, todos los movimientos deberán hacerse mediante traspaso para evitar incidencias.</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></p><p><span class=\"size\" style=\"font-size:18.6667px\">Espero el inventario de esta semana y miraremos las diferencias para regularizar correctamente el stock.</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></p><p><span class=\"size\" style=\"font-size:18.6667px\">Un saludo,</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></p><div><br/></div></div>",
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_4334499323470115836_parse_4814405600460288461\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\nBuenos días,</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\nen el inventario de ayer faltaron muchas cosas, pero hoy pasando la pala han saltado muchos positivos.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\ncreo que se validaron albaranes antes de que nos llegaran las cajas.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\nel martes de todas maneras, como hay inventario, me pongo en contacto con vosotros para que quede el inventario ok.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\nmuchas gracias</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_951526762elementToProof\">\nTamara nieto</div>\n</div>",
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