#28227 · RV: EXT: Ayuda - Aplicación dela Zebra
ID interno: 10918000008736337
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
APP Reposición Tienda
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tienda Hermosilla (MAD)
Request Type
Incidencia
Creado
23/8/25, 12:33
Resuelto
2/9/25, 12:34
Actualizado
4/9/25, 13:10
Asignado
Sep 2, 2025 02:31 PM
Respondido
Aug 25, 2025 11:11 AM
Completado
Sep 4, 2025 03:10 PM
First resp. due
Sep 3, 2025 11:21 AM
Due by
Sep 4, 2025 11:21 AM
Tiempo de resolución
240.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Hola, la aplicación nueva de la Zebra (pala) para la reposición que hay que usar el Lunes no funciona. Adjunto un video para que veáis el problema. Muchísimas gracias de antemano por vuestro tiempo y un saludo,
Brownie Hermosilla
De: SARAH HOLLISTER <sarahjulia.hollister@gmail.com>
Enviado el: sábado, 23 de agosto de 2025 14:28
Para: Hermosilla <hermosilla@browniespain.com>
Asunto: EXT:
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7550618788161017638_parse_8652017836371588413\">\n<div class=\"x_307544578WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">Hola, la aplicación nueva de la Zebra (pala) para la reposición que hay que usar el Lunes no funciona. Adjunto un video para que veáis el problema. Muchísimas gracias\n de antemano por vuestro tiempo y un saludo, </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">Brownie Hermosilla</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> SARAH HOLLISTER <sarahjulia.hollister@gmail.com>\n<br />\n<b>Enviado el:</b> sábado, 23 de agosto de 2025 14:28<br />\n<b>Para:</b> Hermosilla <hermosilla@browniespain.com><br />\n<b>Asunto:</b> EXT: </span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:black\"> Este correo electrónico\n se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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