#28058 · BUSCAR Nº VALE 14/08/2024 OVIEDO OLD
ID interno: 10918000008658007
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Vales / Tarjetas Regalo
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
14/8/25, 15:24
Resuelto
18/8/25, 7:17
Actualizado
20/8/25, 8:04
Asignado
Aug 18, 2025 08:30 AM
Respondido
Aug 18, 2025 09:17 AM
Completado
Aug 20, 2025 10:04 AM
First resp. due
Aug 18, 2025 05:24 PM
Due by
Aug 19, 2025 05:24 PM
Tiempo de resolución
87.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Necesitaríamos que nos paséis el Nºde vale de una devolución realizada en nuestra tienda antigua M007029, el día 14/08/2024 de las siguientes prendas:
- S24-0254-059-100 – TALLA M – 22,90€
- S24-0254-026-100 – TALLA M – 19,90€
No podemos buscar el N.º de ticket, ya que no tenemos acceso al listado de ventas de OVIEDO OLD.
Muchas gracias,
Resolución
Hola adjunto ticket.
JSON crudo (detalle completo)
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_2939032044361070073_parse_4971516285379948898\">\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:11pt; color:rgb(36, 36, 36)\">Buenas tardes,</span></p>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:11pt; color:rgb(36, 36, 36)\">Necesitaríamos que nos paséis el Nºde vale de una devolución realizada en nuestra tienda antigua M007029, el día 14/08/2024 de las siguientes prendas:</span></p>\n<ul style=\"text-align:left; margin-top:0px; margin-bottom:0px; background-color:rgb(255, 255, 255)\">\n<li style=\"font-family:Aptos, sans-serif; font-size:12pt; color:rgb(36, 36, 36); margin:0px\">\n<span style=\"font-size:11pt\">S24-0254-059-100 – TALLA M – 22,90€</span></li><li style=\"font-family:Aptos, sans-serif; font-size:12pt; color:rgb(36, 36, 36); margin:0px\">\n<span style=\"font-size:11pt\">S24-0254-026-100 – TALLA M – 19,90€</span></li></ul>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:11pt; color:rgb(36, 36, 36)\"> </span></p>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:11pt; color:rgb(36, 36, 36)\">No podemos buscar el N.º de ticket, ya que no tenemos acceso al listado de ventas de OVIEDO OLD.</span></p>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:11pt; color:rgb(36, 36, 36)\"> </span></p>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:11pt; color:rgb(36, 36, 36)\">Muchas gracias,</span></p>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:11pt; color:rgb(36, 36, 36)\"><br />\n</span></p>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_470037782elementToProof\">\n<br />\n</div>\n<div class=\"x_470037782elementToProof\" id=\"x_470037782Signature\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_470037782elementToProof\">\n<br />\n</div>\n<p style=\"margin:0cm; font-family:Calibri, sans-serif; font-size:11pt\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:HelveticaNeue\"><b>Brownie Oviedo</b><br />\nC/Uría, 16</span></p>\n<p style=\"margin:0cm; font-family:Calibri, sans-serif; font-size:11pt\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:HelveticaNeue\">C.P: 33003 , Oviedo<br />\n</span><span style=\"font-family:HelveticaNeue; color:rgb(0, 120, 212)\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(0, 120, 212); margin-top:0px; margin-bottom:0px\" class=\"x_470037782OWAAutoLink\" id=\"x_470037782OWAd691e812-1210-6ba2-8614-89212683c489\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></u></span></p>\n<p style=\"margin:0cm; font-family:Calibri, sans-serif; font-size:11pt\" class=\"x_470037782elementToProof\">\n<span style=\"font-family:HelveticaNeue; color:rgb(0, 120, 212)\">T. +34 985 75 75 67</span></p>\n<p style=\"margin:0cm; font-family:Calibri, sans-serif; font-size:11pt\" class=\"x_470037782elementToProof\">\n </p>\n</div>\n</div>",
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