#27684 · ERROR TRASPASO A TARA
ID interno: 10918000008481403
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Procedimientos BC
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
26/7/25, 10:37
Resuelto
28/7/25, 9:59
Actualizado
30/7/25, 10:55
Asignado
Jul 28, 2025 08:13 AM
Respondido
Jul 28, 2025 11:59 AM
Completado
Jul 30, 2025 12:55 PM
First resp. due
Jul 29, 2025 08:00 AM
Due by
Jul 30, 2025 08:00 AM
Tiempo de resolución
47.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
En el día de ayer nos devolvieron por vía online la chaqueta encerada borrego azul T:M por tara
Al intentar realizar el traspaso a tara nos da error “No está dentro de inventario”
Hemos comprobado el stock de tienda y sale reflejado en Sevilla “tienda antigua”
Realizaremos el ajuste manual para poder traspasarlo a tara
¿pero sabrían el motivo por el que ocurre esto?
Ya que debería reflejarse en “Sevilla New”
Un saludo,
Gracias
Cristina Martínez
Resolución
Buenos días
Ya hemos encontrado el error y os quedara corregido, os llamare en el transcurso del día para avisaros que ya esta ok.
Muchas gracias por avisar.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Buenos días<br /></div><div><br /></div><div><br /></div><div>Ya hemos encontrado el error y os quedara corregido, os llamare en el transcurso del día para avisaros que ya esta ok.<br /></div><div><br /></div><div>Muchas gracias por avisar.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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