#27406 · LIMPIEZA ALBARANES ZEBRA Y TPV
ID interno: 10918000008291701
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
14/7/25, 14:05
Resuelto
15/7/25, 6:55
Actualizado
17/7/25, 7:10
Asignado
Jul 15, 2025 08:30 AM
Respondido
Jul 15, 2025 08:55 AM
Completado
Jul 17, 2025 09:10 AM
First resp. due
Jul 15, 2025 04:05 PM
Due by
Jul 16, 2025 04:05 PM
Tiempo de resolución
16.8 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Necesitaríamos que nos hicierais una limpieza de albaranes que ya se han recepcionado y siguen apareciendo.
ZEBRA:
- 014000107954
- 014000108001
- 014000108119
- 014000108333
- 014000108335
TPV:
- PT474832
- PT475242
- PT476367
- PT481506
- PT485455
- PT486268
- PT487689
- PT488400
Muchas gracias,
Saludos
Equipo Maisonnave
Resolución
Buenos días, equipo:
Ya están limpios los albaranes tanto en la Zebra como en el TPV.
Os recuerdo que la limpieza de albaranes del TPV debe realizarla cada tienda de forma manual, siguiendo los pasos que ya se han compartido en distintas ocasiones a través de los manuales de limpieza de PTS.
Si ha pasado un tiempo, habéis recepcionado de otra forma o el albarán ha quedado pendiente más de tres semanas, podéis proceder a eliminarlo por completo.
Aquí os dejo de nuevo los pasos para hacerlo:
Entrar en menú supervisor
Ir a operaciones central
Seleccionar albaranes pendientes
Clicar en el albarán que se desea eliminar
Pulsar en ficha
Ir a la pestaña restos
En caso de duda, estoy disponible para ayudaros.
¡Gracias por vuestra colaboración!
Un saludo,
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><p><b>Buenos días, equipo:</b><br /></p><p>Ya están <b>limpios los albaranes</b> tanto en la <b>Zebra</b> como en el <b>TPV</b>.<br /></p><p>Os recuerdo que la limpieza de albaranes del TPV debe realizarla cada tienda de forma manual, siguiendo los pasos que ya se han compartido en distintas ocasiones a través de los <b>manuales de limpieza de PTS</b>.<br /></p><p>Si ha pasado un tiempo, habéis recepcionado de otra forma o el albarán ha quedado pendiente más de <b>tres semanas</b>, podéis proceder a eliminarlo por completo.<br /></p><p>Aquí os dejo de nuevo los pasos para hacerlo:<br /></p><ol><li><p style=\"margin-top:0px\">Entrar en <b>menú supervisor</b><br /></p></li><li><p style=\"margin-top:0px\">Ir a <b>operaciones central</b><br /></p></li><li><p style=\"margin-top:0px\">Seleccionar <b>albaranes pendientes</b><br /></p></li><li><p style=\"margin-top:0px\">Clicar en el albarán que se desea eliminar<br /></p></li><li><p style=\"margin-top:0px\">Pulsar en <b>ficha</b><br /></p></li><li><p style=\"margin-top:0px\">Ir a la pestaña <b>restos</b><br /></p></li></ol><p>En caso de duda, estoy disponible para ayudaros.<br /></p><p></p><div>¡Gracias por vuestra colaboración!<br /></div><div> Un saludo,<br /></div><p></p><div><br /></div></div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8412773579860594185_parse_4661943813649383242\">\n<div class=\"x_512348669WordSection1\">\n<p class=\"MsoNormal\">Buenas tardes, </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Necesitaríamos que nos hicierais una limpieza de albaranes que ya se han recepcionado y siguen apareciendo.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><b>ZEBRA: </b></p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">014000107954</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">014000108001</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">014000108119</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">014000108333</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">014000108335</li></ul>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><b>TPV:</b></p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">PT474832</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">PT475242</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">PT476367</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">PT481506</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">PT485455</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">PT486268</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">PT487689</li><li class=\"x_512348669MsoListParagraph\" style=\"margin-left:0cm\">PT488400</li></ul>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Muchas gracias, </p>\n<p class=\"MsoNormal\">Saludos</p>\n<p class=\"MsoNormal\">Equipo Maisonnave</p>\n</div>\n</div>",
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