#26813 · Borrado PT
ID interno: 10918000007933937
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Nedap
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
17/6/25, 10:32
Resuelto
17/6/25, 13:37
Actualizado
19/6/25, 13:58
Asignado
Jun 17, 2025 12:43 PM
Respondido
Jun 17, 2025 03:37 PM
Completado
Jun 19, 2025 03:58 PM
First resp. due
Jun 18, 2025 12:32 PM
Due by
Jun 19, 2025 12:32 PM
Tiempo de resolución
3.1 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días, esta mañana mientras realizamos el inventario entró el repartidor de GLS y nos contabilizó una sandalia.
A la hora de recepcionarlo, nos dejaba seleccionar el PT pero ya no leía el artículo. Por tanto el stock quedó ajustado a la hora de validar el inventario, pero necesitamos que nos borréis el PT (PT486585).
Muchas gracias
Un saludo
Resolución
Hola
Ya esta eliminado el PT de nedap, por favor eliminarlo del tpv, recordad que en vez de darle a registrar hay que darle a restos.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola<br /></div><div><br /></div><div>Ya esta eliminado el PT de nedap, por favor eliminarlo del tpv, recordad que en vez de darle a registrar hay que darle a restos.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_5050781635738906024_parse_5954892207674233017\">\n<div class=\"x_1423828851elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenos días, esta mañana mientras realizamos el inventario entró el repartidor de GLS y nos contabilizó una sandalia.</div>\n<div class=\"x_1423828851elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_1423828851elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nA la hora de recepcionarlo, nos dejaba seleccionar el PT pero ya no leía el artículo. Por tanto el stock quedó ajustado a la hora de validar el inventario, pero necesitamos que nos borréis el PT (PT486585). </div>\n<div class=\"x_1423828851elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_1423828851elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nMuchas gracias</div>\n<div class=\"x_1423828851elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nUn saludo</div>\n</div>",
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