#26771 · ARQUEO CAJA VIERNES 13-06
ID interno: 10918000007933359
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
16/6/25, 10:18
Resuelto
16/6/25, 13:29
Actualizado
18/6/25, 13:57
Asignado
Jun 16, 2025 03:27 PM
Respondido
Jun 16, 2025 03:29 PM
Completado
Jun 18, 2025 03:57 PM
First resp. due
Jun 17, 2025 12:18 PM
Due by
Jun 18, 2025 12:18 PM
Tiempo de resolución
3.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
El viernes 13-06 no quedó registrada la apertura de la caja1 a 300€ (fondo de caja)
Por ello, al cierre los datos de efectivo a retirar no cuadraban y nos sobraban 300€ de fondo
La venta real fueron 1068,70€ y no 768,70€ que es como sale registrado en el arqueo
añadimos esta diferencia de 300€ en el ingreso de este día
un saludo,
gracias
Cristina Martinez
Resolución
Hola
Cierro ticket ya que se encargara el departamento de cierres en corregirlo.
Un saludo.
Cierro ticket ya que se encargara el departamento de cierres en corregirlo.
Un saludo.
JSON crudo (detalle completo)
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