#26744 · RV: BAJADA ETIQUETA BLANCA
ID interno: 10918000007906733
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
13/6/25, 11:34
Resuelto
16/6/25, 10:45
Actualizado
18/6/25, 10:57
Asignado
Jun 16, 2025 11:55 AM
Respondido
Jun 16, 2025 12:45 PM
Completado
Jun 18, 2025 12:57 PM
First resp. due
Jun 16, 2025 01:34 PM
Due by
Jun 17, 2025 01:34 PM
Tiempo de resolución
71.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Enviado: martes, 10 de junio de 2025 15:54
Para: Tiendas <tiendas@browniespain.com>; Area Manager <areamanager@browniespain.com>; Store Managers <storemanagers@browniespain.com>
Cc: Visual <visual@browniespain.com>; Logistica <logistica@browniespain.com>; distribucion <distribucion@browniespain.com>; Producto <producto@browniespain.com>
Asunto: BAJADA ETIQUETA BLANCA
Date: 10/06/2025
|
COMMUNICATION OF: BAJADA ETIQUETA BLANCA |
TO: ALL/ ESP/ PT/ FR/ BE/ PROPIAS/ ECIS / PRT |
|
Deadline: 12/06/2025
Queridos Equipos Brownie,
El jueves recibiréis tres MODELOS con la novedad. Debéis realizar una bajada en etiqueta blanca ese mismo día. La reposición ya la recibiréis etiquetada correctamente del almacén.
Os dejamos las referencias y sus nuevos precios:
Cualquier duda nos decís!
Gracias por vuestra colaboración 😊
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear Brownie Teams,
On Thursday you will receive three MODELS with the novelty. You must make a white label drop on the same day. You will receive the replacement already correctly labelled from the warehouse.
Here are the references and their new prices:
If you have any questions, let us know!
Thank you for your cooperation 😊
Resolución
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola<br /></div><div><br /></div><div>Ya esta corregidos correctamente los PVPS de etiqueta blanca.<br /></div><div><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5238051&ACTION=FILE\" orig_width=\"858\" orig_height=\"465\" width=\"858\" height=\"465\"><br /></div><div>Un saludo.</div></div>",
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_2663493830805780768_parse_5446430786746922177\">\n<div class=\"x_911925507elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nHola chicos,</div>\n<div class=\"x_911925507elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nEstos precios no nos salen actualizados.</div>\n<div class=\"x_911925507elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n¿Podrías revisarlo?</div>\n<div class=\"x_911925507elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_911925507elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nGracias 🙂</div>\n<div id=\"x_911925507appendonsend\"></div>\n<hr style=\"width:98%\">\n<div id=\"x_911925507divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Producto <producto@browniespain.com><br />\n<b>Enviado:</b> martes, 10 de junio de 2025 15:54<br />\n<b>Para:</b> Tiendas <tiendas@browniespain.com>; Area Manager <areamanager@browniespain.com>; Store Managers <storemanagers@browniespain.com><br />\n<b>Cc:</b> Visual <visual@browniespain.com>; Logistica <logistica@browniespain.com>; distribucion <distribucion@browniespain.com>; Producto <producto@browniespain.com><br />\n<b>Asunto:</b> BAJADA ETIQUETA BLANCA</font>\n<div> </div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri Light", sans-serif\"><img width=\"1477\" height=\"211\" style=\"width:15.3833in; height:2.2in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202532&ACTION=FILE\"></span><span style=\"font-family:"Aptos Display", sans-serif\"></span></p>\n<p class=\"x_MsoNormal\"><b><span style=\"font-family:"Aptos Display", sans-serif\">Date:\n</span></b><span style=\"font-size:11pt; font-family:"Aptos Display", sans-serif\">10/06/2025</span><b><span style=\"font-family:"Aptos Display", sans-serif\"></span></b></p>\n<table class=\"x_MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" width=\"100%\" style=\"width:100%\">\n<tbody>\n<tr>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"x_MsoNormal\" style=\"margin-bottom:3.75pt\"><b><span style=\"font-family:"Aptos Display", sans-serif\">COMMUNICATION OF: BAJADA ETIQUETA BLANCA</span></b></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"x_MsoNormal\" align=\"right\" style=\"margin-bottom:3.75pt; text-align:right\">\n<b><span style=\"font-family:"Aptos Display", sans-serif\">TO: </span></b><span style=\"font-size:9.5pt; font-family:"Aptos Display", sans-serif\">ALL/ ESP/ PT/ FR/ BE/ PROPIAS/ ECIS / PRT</span><b><span style=\"font-family:"Aptos Display", sans-serif\"></span></b></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n</tr>\n<tr height=\"0\">\n<td width=\"324\" style=\"border:none\"></td>\n<td width=\"2\" style=\"border:none\"></td>\n<td width=\"228\" style=\"border:none\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"x_MsoNormal\"><b><span style=\"font-family:"Aptos Display", sans-serif; color:red\">Deadline:\n</span></b><span style=\"font-size:11pt; font-family:"Aptos Display", sans-serif; color:red\">12/06/2025</span><b><span style=\"font-family:"Aptos Display", sans-serif; color:red\"></span></b></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">Queridos Equipos Brownie,</span></p>\n<p class=\"x_MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:"Calibri", sans-serif\">El jueves recibiréis tres MODELOS con la novedad. Debéis realizar una\n<b>bajada en etiqueta blanca</b> ese mismo día. La reposición ya la recibiréis etiquetada correctamente del almacén.</span></p>\n<p class=\"x_MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:"Calibri", sans-serif\">Os dejamos las referencias y sus nuevos precios:</span></p>\n<p class=\"x_MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:"Calibri", sans-serif\"><img width=\"484\" height=\"296\" style=\"width:5.0416in; height:3.0833in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202533&ACTION=FILE\"></span></p>\n<p class=\"x_MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:"Calibri", sans-serif\">Cualquier duda nos decís!</span></p>\n<p class=\"x_MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:"Calibri", sans-serif\">Gracias por vuestra colaboración\n</span><span style=\"font-family:"Segoe UI Emoji", sans-serif\">😊</span><span style=\"font-family:"Calibri", sans-serif\"></span></p>\n<p class=\"x_MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:"Calibri", sans-serif\"> </span></p>\n<p class=\"x_MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:"Calibri", sans-serif\">--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">Dear Brownie Teams,</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">On Thursday you will receive three MODELS with the novelty. You must make\n<b><span style=\"background:yellow\">a white label drop</span></b> on the same day. You will receive the replacement already correctly labelled from the warehouse.</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">Here are the references and their new prices:</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"><img width=\"484\" height=\"296\" style=\"width:5.0416in; height:3.0833in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202533&ACTION=FILE\"></span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">If you have any questions, let us know!</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">Thank you for your cooperation\n</span><span style=\"font-family:"Segoe UI Emoji", sans-serif\">😊</span></p>\n</div>\n</div>\n</div>",
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