#8372 · Incidencia Inventario
ID interno: 10918000002185127
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Abisma (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
14/8/23, 8:21
Resuelto
—
Actualizado
14/8/23, 8:38
Asignado
—
Respondido
Aug 14, 2023 10:38 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
En el inventario de hoy ha vuelto a ocurrir la incidencia del anterior inventario apareciéndonos los pedidos online como positivos.
¿Podéis revisarlo?
Gracias de antemano,
Un saludo.
Resolución
Hola Vigo,
Estamos mirando esta incidencia con técnicos internos, revisando los flujos de stock y llevando este control por fuera de la plataforma.
Esperamos este resuelto en la brevedad posible.
De momento, cierro esta incidencia, ya que no solo afecta a vuestra tienda si no a todas aquellas que reciben pedidos online y lo estamos mirando como prioritario.
Gracias
Edwin
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"content": "<div class=\"personalize-wrapper\" style=\"font-family: "trebuchet ms", arial, helvetica, sans-serif, sans-serif; font-size: 13px\"> <div><br /></div><div><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b>Hola Vigo,</b></span><br /></div><div><br /></div><div><span class=\"colour\" style=\"\"><b style=\"color: rgb(0, 0, 204)\">Estamos mirando esta incidencia con </b><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b>técnicos</b></span><b style=\"color: rgb(0, 0, 204)\"> internos, revisando los flujos de stock y llevando este control por fuera de la plataforma.</b></span><br /></div><div><br /></div><div><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b>Esperamos este resuelto en la brevedad posible. </b></span><br /></div><div><br /></div><div><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b>De momento, cierro esta incidencia, ya que no solo afecta a vuestra tienda si no a todas aquellas que reciben pedidos online y lo estamos mirando como prioritario.</b></span><br /></div><div><br /></div><div><br /></div><div><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b>Gracias</b></span><br /></div><div><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b>Edwin</b></span><br /></div> </div>",
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