#3783 · INCIDENCIA INVENTARIO OVIEDO 07.02.2023
ID interno: 10918000001047199
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
7/2/23, 9:24
Resuelto
—
Actualizado
7/2/23, 9:46
Asignado
—
Respondido
Feb 7, 2023 10:46 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
En el inventario de hoy 07.02.2023 de Oviedo nos ha faltado de alguna familia mucho stock. Hemos comprobado que esas referencias fueron las que la semana pasada con la mercancía nos habían dado problema, por lo que las habíamos ajustado en positivo tal y como habíamos hablado. Es decir, que al final el stock se duplico debido a la incidencia del albarán de la mercancía. Ya hemos validado el inventario, por lo que revisaremos el resto de referencias hasta tener respuesta.
Gracias y un saludo.
Brownie Oviedo
C/Milicias Nacionales, 2
C.P: 33003 , Oviedo
www.browniespain.com
T. +34 985 75 75 67
Resolución
Hola Oviedo,
Necesitamos que enviéis los mails de inventario a it@browniespain.com, por favor, no debéis enviarlo a soporte si es de carácter informativo.
Reenviamos a IT nosotros mismo, acordaros la próxima semana por favor.
Saludos y gracias,
Marc
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family: "PT Sans", Arial, sans-serif; font-size: 13px\"> <div>Hola Oviedo,<br /></div><div><br /></div><div>Necesitamos que enviéis los mails de inventario a <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:it@browniespain.com\">it@browniespain.com</a>, por favor, no debéis enviarlo a soporte si es de carácter informativo.<br /></div><div><br /></div><div>Reenviamos a IT nosotros mismo, acordaros la próxima semana por favor.<br /></div><div><br /></div><div>Saludos y gracias,<br /></div><div>Marc<br /></div><div><br /></div> </div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_234840248416516016_parse_-6505372061699692065\">\n<div class=\"x_1437292177WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">En el inventario de hoy 07.02.2023 de Oviedo nos ha faltado de alguna familia mucho stock. Hemos comprobado que esas referencias fueron las que la semana pasada con la mercancía nos habían dado problema, por lo que las habíamos ajustado\n en positivo tal y como habíamos hablado. Es decir, que al final el stock se duplico debido a la incidencia del albarán de la mercancía. Ya hemos validado el inventario, por lo que revisaremos el resto de referencias hasta tener respuesta.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias y un saludo.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><b><span style=\"font-family: helveticaneue, serif\">Brownie Oviedo</span></b><span style=\"font-family: helveticaneue, serif\"><br />\nC/Milicias Nacionales, 2</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: helveticaneue, serif\">C.P: 33003 , Oviedo<br />\n</span><span style=\"\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-family: helveticaneue, serif; color: rgb(0, 120, 212)\">www.browniespain.com</span></a></span><span style=\"font-family: helveticaneue, serif\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: helveticaneue, serif; color: rgb(0, 120, 212)\">T. +34 985 75 75 67</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: helveticaneue, serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: helveticaneue, serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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