#3430 · VALIDAR INVENTARIO SANTANDER
ID interno: 10918000000978485
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
24/1/23, 8:55
Resuelto
—
Actualizado
24/1/23, 10:37
Asignado
—
Respondido
Jan 24, 2023 11:37 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
En la tienda de Santander acabamos de validar el inventario y nos sale un 98,6%, nos lo podéis validar por favor?
A nosotras se nos ha hecho raro que por ejemplo nos salga en negativo el “pantalón mariona cropped gris en la talla S” porque hace meses que no lo tenemos y jamás nos había salido en inventario. La camiseta “sara botones m/l básica org” en la xxs en blanco la tenemos guardada en almacén sin exponer desde hace tiempo y también nos ha salido en negativo.
El resto de cosas pueden haber faltado real que son 4,
En seguida os pasamos el listado de diferencias.
Mil gracias,
Un saludo.
Resolución
Mail enviado a IT, se realiza la gestión de este tema des de ahí por parte de Edwin. ya guardado en la carpeta indicada.
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-2402808453614316308_parse_-82737994698958262\">\n<div class=\"x_193871812WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\">En la tienda de Santander acabamos de validar el i<b>nventario</b> y nos sale un 98,6%,\n<b><u>nos lo podéis validar por favor?</u></b></p>\n<p class=\"MsoNormal\">A nosotras se nos ha hecho raro que por ejemplo nos salga en negativo el “pantalón mariona cropped gris en la talla S” porque hace meses que no lo tenemos y jamás nos había salido en inventario. La camiseta “sara botones m/l básica org”\n en la xxs en blanco la tenemos guardada en almacén sin exponer desde hace tiempo y también nos ha salido en negativo.</p>\n<p class=\"MsoNormal\">El resto de cosas pueden haber faltado real que son 4,</p>\n<p class=\"MsoNormal\">En seguida os pasamos el listado de diferencias.</p>\n<p class=\"MsoNormal\">Mil gracias,</p>\n<p class=\"MsoNormal\">Un saludo.</p>\n</div>\n</div>",
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