#33326 · Error en la página de Click and Collect Rambla
ID interno: 10918000011167663
Estado
Resuelta
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
eCommerce
Subcategoría
Pedidos de C&C
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
14/4/26, 8:56
Resuelto
14/4/26, 9:45
Actualizado
14/4/26, 9:45
Asignado
Apr 14, 2026 11:30 AM
Respondido
Apr 14, 2026 11:45 AM
Completado
—
First resp. due
Apr 15, 2026 10:56 AM
Due by
Apr 16, 2026 10:56 AM
Tiempo de resolución
0.8 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Hola buenos días,
Adjunto foto de lo que nos aparece al momento de entrar a ClickAndCollect, es un error general?.
Agradeceríamos que lo miraran ya que no podemos ni recepcionar, ni entregar paquetes, tampoco hacer devos onlines,
Gracias..
Obtener
Outlook para iOS
Resolución
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\"><div><div>La url correcta es:<br/></div><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://tienda.browniespain.com/panel?id_store=M007069&token=9823r4hu9woefn98w3j43oeoprse904s4\">https://tienda.browniespain.com/panel?id_store=M007069&token=9823r4hu9woefn98w3j43oeoprse904s4</a></div></div>",
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