#33302 · Tpv1 problemas para declarar cierre. U licencias.
ID interno: 10918000011167412
Estado
Resuelta
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
13/4/26, 8:10
Resuelto
13/4/26, 8:35
Actualizado
13/4/26, 8:35
Asignado
Apr 13, 2026 10:12 AM
Respondido
Apr 13, 2026 10:34 AM
Completado
—
First resp. due
Apr 14, 2026 10:10 AM
Due by
Apr 15, 2026 10:10 AM
Tiempo de resolución
0.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenos días.
Al abrir caja nos aparece este mensaje y no podemos realizar la adición de caja ni la declaración de esta, se trata del tpv1, ¿ Nos lo podéis mirar?
Y por otro lado nos aparece este mensaje avisando que la licencia se acaba en 8 días, por las dudas os mandamos foto también del mensaje.
Gracias.
Un saludo.
Enviado desde
Outlook para Android
Resolución
En caso de que siga fallando llamad directamente a soporte.
JSON crudo (detalle completo)
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