#33235 · ERROR TRASPASO ILLA
ID interno: 10918000011149815
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Configuración Local
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
8/4/26, 13:13
Resuelto
8/4/26, 14:32
Actualizado
10/4/26, 15:09
Asignado
Apr 8, 2026 04:31 PM
Respondido
Apr 8, 2026 04:32 PM
Completado
Apr 10, 2026 05:09 PM
First resp. due
Apr 9, 2026 03:13 PM
Due by
Apr 10, 2026 03:13 PM
Tiempo de resolución
1.3 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tardes.
Nos salta error al tratar de realizar traspasos con destino "ILLA". Adjuntamos foto.
¿Podríais solucionarlo por favor?
Resolución
Hola,
Ya deberías poder hacer el traspaso.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Ya deberías poder hacer el traspaso.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br/>Sergio.</span></span></b><br/></div></div>",
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