#33233 · RV: CAMBIO EMAIL PARA PEDIDOS DE MATERIAL - ZONA NORTE 2
ID interno: 10918000011149781
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
APP Materiales Tiendas
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Administración
Request Type
Incidencia
Creado
8/4/26, 12:00
Resuelto
8/4/26, 14:42
Actualizado
10/4/26, 15:09
Asignado
Apr 8, 2026 04:08 PM
Respondido
Apr 8, 2026 04:42 PM
Completado
Apr 10, 2026 05:09 PM
First resp. due
Apr 9, 2026 02:00 PM
Due by
Apr 10, 2026 02:00 PM
Tiempo de resolución
2.7 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Hola!
Necesitamos que para los pedidos del miércoles de la semana que viene, de las siguientes tiendas:
- ECI BILBAO
- BILBAO
- ECI SANTANDER
- SANTANDER NEW
- ECI PAMPLONA
- PAMPLONA CARLOS III
- ECI VITORIA
- ECI BURGOS
- SAN SEBASTIÁN
- GARBERA
La área manager que tiene que aprobarlos tiene que ser:
Muchas gracias,
Un saludo.
|
C/ Castanyer 29 |
||
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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De: Carla Gutierrez <carla.gutierrez@browniespain.com>
Enviado el: miércoles, 8 de abril de 2026 13:21
Para: Patricia Ortola <patricia.ortola@browniespain.com>
CC: Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: CAMBIO EMAIL PARA PEDIDOS DE MATERIAL - ZONA NORTE 2
Buenos días Patricia,
En la zona norte 2 vamos a cambiar a la persona de referencia para validar los pedidos de material. Actualmente las tiendas están asociadas a mi email (carla.gutierrez), pero ahora lo tiene que recibir Lorena Gañan (en copia)
- Nuevo email: lorena.ganan@browniespain.com
De las siguientes tiendas:
- ECI BILBAO
- BILBAO
- ECI SANTANDER
- SANTANDER NEW
- ECI PAMPLONA
- PAMPLONA CARLOS III
- ECI VITORIA
- ECI BURGOS
- SAN SEBASTIÁN
- GARBERA
Quedamos a la espera de que nos confirmes que los pedidos de la semana que viene, ya los recibirá ella.
Muchas gracias,
|
C/ Castanyer 29 |
||
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
||
Resolución
JSON crudo (detalle completo)
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"id": "10918000000174431",
"name": "Patricia Ortolà",
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"site": {
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"first_name": "Patricia",
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"site": {
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"phone": null,
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"first_name": "Marc",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_3930395866278789946_parse_6486783523699102580\">\n<div class=\"x_963373545WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Hola!</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Necesitamos que para los pedidos del miércoles de la semana que viene, de las siguientes tiendas:</span></p>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI BILBAO</span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">BILBAO</span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI SANTANDER</span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">SANTANDER NEW</span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI PAMPLONA</span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">PAMPLONA CARLOS III</span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI VITORIA</span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI BURGOS</span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">SAN SEBASTIÁN </span></li><li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">GARBERA </span></li></ul>\n<p class=\"MsoNormal\" style=\"\"><span style=\"color:black\">La área manager que tiene que aprobarlos tiene que ser:</span></p>\n<p class=\"MsoNormal\" style=\"\"><b><i><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lorena.ganan@browniespain.com\">lorena.ganan@browniespain.com</a> </span></i></b></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"color:black\">Muchas gracias,<br/>\nUn saludo.</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<table class=\"x_963373545MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\">\n<tbody>\n<tr>\n<td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"95\" height=\"95\" style=\"width:0.9916in; height:0.9916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483931&ACTION=FILE\" alt=\"New_Logo_01_.gif\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Patricia Ortola</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Purchasing & Contract Specialist</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483932&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483933&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483934&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483935&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">699715287</span></a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"> </span></p>\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario,\n o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje\n original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Carla Gutierrez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carla.gutierrez@browniespain.com\">carla.gutierrez@browniespain.com</a>>\n<br/>\n<b>Enviado el:</b> miércoles, 8 de abril de 2026 13:21<br/>\n<b>Para:</b> Patricia Ortola <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:patricia.ortola@browniespain.com\">patricia.ortola@browniespain.com</a>><br/>\n<b>CC:</b> Lorena Gañan <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lorena.ganan@browniespain.com\">lorena.ganan@browniespain.com</a>><br/>\n<b>Asunto:</b> CAMBIO EMAIL PARA PEDIDOS DE MATERIAL - ZONA NORTE 2</p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">Buenos días Patricia, </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">En la zona norte 2 vamos a cambiar a la persona de referencia para validar los pedidos de material. Actualmente las tiendas están asociadas a mi email (carla.gutierrez),\n pero ahora lo tiene que recibir Lorena Gañan (en copia)</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<b><i><span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">Nuevo email: <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lorena.ganan@browniespain.com\">\nlorena.ganan@browniespain.com</a> </span></i></b><span style=\"font-size:12pt; font-family:"Aptos", sans-serif\"></span></li></ul>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">De las siguientes tiendas:</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI BILBAO</span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">BILBAO</span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI SANTANDER</span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">SANTANDER NEW</span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI PAMPLONA</span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">PAMPLONA CARLOS III</span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI VITORIA</span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">ECI BURGOS</span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">SAN SEBASTIÁN </span></li></ul>\n</div>\n<div>\n<ul>\n<li class=\"MsoNormal\" style=\"color:black\">\n<span style=\"font-size:12pt; font-family:"Aptos", sans-serif\">GARBERA </span></li></ul>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">Quedamos a la espera de que nos confirmes que los pedidos de la semana que viene, ya los recibirá ella. </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\">Muchas gracias, </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:"Aptos", sans-serif; color:black\"> </span></p>\n</div>\n<div id=\"x_963373545Signature\">\n<table class=\"x_963373545MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\">\n<tbody>\n<tr>\n<td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin-right:0.1pt; margin-bottom:0cm; margin-left:0.1pt; margin-bottom:0.0001pt\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"95\" height=\"95\" style=\"width:0.9916in; height:0.9916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483931&ACTION=FILE\" alt=\"New_Logo_01_.gif\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"x_963373545elementtoproof\"><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Carla Gutierrez</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\nÁrea Manager<br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483932&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483933&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483934&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483935&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">650392811</span></a><br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"> </span></p>\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin-bottom:5pt\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n</div>\n</div>\n</div>",
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