#33217 · RV: Creación código Pto Cancún

{
  "id": "10918000011149479",
  "sla": null,
  "mode": {
    "id": "10918000000168268",
    "name": "CAU",
    "internal_name": "CAU"
  },
  "site": {
    "id": "10918000000794001",
    "name": "HQ",
    "deleted": false,
    "is_default": true
  },
  "tags": [],
  "group": {
    "id": "10918000000199875",
    "name": "Brownie (HQ)",
    "site": {
      "id": "10918000000794001"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": true,
  "status": {
    "id": "10918000000008031",
    "name": "Resuelta",
    "color": "#00ff66",
    "stop_timer": true,
    "in_progress": false,
    "internal_name": "Resolved"
  },
  "is_read": true,
  "subject": "RV: Creación código Pto Cancún",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": {
    "id": "10918000000406266",
    "name": "Business Central",
    "deleted": false
  },
  "email_cc": [],
  "email_to": [
    "soporte@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": false,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000003903199",
    "name": "Eliana Garcia",
    "site": {
      "id": "10918000000794001",
      "name": "HQ",
      "deleted": false,
      "is_default": true
    },
    "phone": null,
    "mobile": null,
    "email_id": "eliana.garcia@browniespain.com",
    "sms_mail": null,
    "job_title": "Retail Project Operations",
    "last_name": "Garcia",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20098068870&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683",
      "name": "IT",
      "site": {
        "id": "10918000000794001"
      }
    },
    "first_name": "Eliana",
    "user_scope": "internal_user",
    "employee_id": "eliana.garcia",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": "0",
    "is_technician": true
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": {
    "id": "10918000000174683",
    "name": "IT",
    "site": {
      "id": "10918000000794001"
    }
  },
  "display_id": "33217",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<AS4P195MB14809A5AF64760C01EB0C4DF855BA@AS4P195MB1480.EURP195.PROD.OUTLOOK.COM>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola&nbsp;<br/></div><div><br/></div><div><br/></div><div>Ya esta creada la nueva tienda cancún<br/></div><div><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=7526010&amp;ACTION=FILE\" orig_width=\"707\" orig_height=\"36\" width=\"719\" height=\"35\"/><br/></div><div>Un saludo.</div></div>",
    "submitted_by": {
      "id": "10918000003903199",
      "name": "Eliana Garcia",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": null,
      "email_id": "eliana.garcia@browniespain.com",
      "sms_mail": null,
      "job_title": "Retail Project Operations",
      "last_name": "Garcia",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20098068870&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Eliana",
      "user_scope": "internal_user",
      "employee_id": "eliana.garcia",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "is_technician": true
    },
    "submitted_on": {
      "value": "1776071290992",
      "display_value": "Apr 13, 2026 11:08 AM"
    }
  },
  "technician": {
    "id": "10918000003903199",
    "name": "Eliana Garcia",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": null,
    "email_id": "eliana.garcia@browniespain.com",
    "sms_mail": null,
    "job_title": "Retail Project Operations",
    "last_name": "Garcia",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20098068870&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
    },
    "first_name": "Eliana",
    "user_scope": "internal_user",
    "employee_id": "eliana.garcia",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": "0",
    "is_technician": true
  },
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": "No"
  },
  "attachments": [],
  "description": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div dir=\"ltr\" class=\"zm_2705976370770344156_parse_1024975225201029836\"><div class=\"x_37893695elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"><br/></div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"><br/></div><div id=\"x_37893695Signature\"><table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"width:635px\" class=\"ze_table_resize\"><tbody><tr><td style=\"vertical-align:top; width:125px\"><p style=\"margin:0.1pt\"><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:9pt; margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\" style=\"margin-top:0px; margin-bottom:0px\"><img alt=\"New_Logo_01_.gif\" width=\"95\" height=\"95\" style=\"width:95px; height:95px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483754&amp;ACTION=FILE\"/></a></span></span></span><br/></p></td><td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\"><p style=\"margin-top:1em; margin-bottom:1em\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:9pt; margin-top:1em; margin-bottom:1em\"><b>Eliana Garcia</b><br/> <span class=\"size\" style=\"font-size:8pt\">IT - Retail Project Operations</span><br/> <br/> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" class=\"x_37893695x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483755&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" class=\"x_37893695x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483756&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" class=\"x_37893695x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483757&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" class=\"x_37893695x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483758&amp;ACTION=FILE\"/></a></span></span></p></td><td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:280px\"><p style=\"margin-top:1em; margin-bottom:1em\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:9pt; margin-top:1em; margin-bottom:1em\"><span class=\"colour\" style=\"color:rgb(0, 0, 0)\">C/ Castanyer 29<br/> 08022 - Barcelona, Spain<br/> </span><span class=\"colour\" style=\"color:rgb(61, 61, 63)\">+34 932 377 066<br/> +34 <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(61, 61, 63); margin-top:0px; margin-bottom:0px\"> 140</a><br/> </span><span class=\"colour\" style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></span></span></p></td></tr><tr><td colspan=\"3\" style=\"vertical-align:top; width:635px\"><p style=\"text-align:justify; margin:0.1pt\"><span class=\"colour\" style=\"color:rgb(186, 186, 186)\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:6pt; text-align:justify; margin:0.1pt\"><br/></span></span></span></p><p style=\"text-align:justify; margin:0.1pt\"><span class=\"colour\" style=\"color:rgb(186, 186, 186)\"><span class=\"font\" style=\"font-family:Arial\"><span class=\"size\" style=\"font-size:6pt; text-align:justify; margin:0.1pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a>&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></span><br/></p></td></tr></tbody></table><p style=\"margin:0.1pt\"><span class=\"font\" style=\"font-family:Arial; margin:0.1pt\"><br/></span></p><p style=\"margin:0.1pt\"><span class=\"font\" style=\"font-family:Arial; margin:0.1pt\"><br/></span></p><p style=\"margin-top:0pt; margin-bottom:5pt\"><span class=\"font\" style=\"font-family:ARIAL\"><span class=\"size\" style=\"font-size:10pt; margin-top:0pt; margin-bottom:5pt\"><br/></span></span></p></div><div id=\"x_37893695appendonsend\"><br/></div><hr style=\"width:98%\"/><div id=\"x_37893695divRplyFwdMsg\" dir=\"ltr\"><span class=\"font\" style=\"font-family:Calibri, sans-serif\"><span class=\"size\" style=\"font-size:11pt\"><span class=\"colour\" style=\"color:rgb(0, 0, 0)\"><b>De:</b> Concha Iglesias &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:concha.iglesias@browniespain.com\">concha.iglesias@browniespain.com</a>&gt;<br/> <b>Enviado:</b> miércoles, 8 de abril de 2026 9:34<br/> <b>Para:</b> Sergio Marqués Toribio &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:sergio.marques@browniespain.com\">sergio.marques@browniespain.com</a>&gt;; Eliana Garcia &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:eliana.garcia@browniespain.com\">eliana.garcia@browniespain.com</a>&gt;<br/> <b>Cc:</b> Patricia Castells &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:patricia.castells@browniespain.com\">patricia.castells@browniespain.com</a>&gt;<br/> <b>Asunto:</b> Creación código Pto Cancún</span></span></span> <div>&nbsp;<br/></div></div><div lang=\"ES\" style=\"\"><div class=\"x_37893695x_WordSection1\"><p class=\"x_37893695x_MsoNormal\">Hola,<br/></p><p class=\"x_37893695x_MsoNormal\">&nbsp;<br/></p><p class=\"x_37893695x_MsoNormal\">Necesitamos ir creando el código para la tienda de Puerto Cancún en México. &nbsp;Adjunto datos;<br/></p><p class=\"x_37893695x_MsoNormal\">&nbsp;<br/></p><p class=\"x_37893695x_MsoNormal\">Dirección: Blvd. Puerto Cancún, Puerto Juarez, Zona Hotelera, 77500 Puerto Cancun, Q.R., México<br/></p><p class=\"x_37893695x_MsoNormal\">&nbsp;<br/></p><p class=\"x_37893695x_MsoNormal\">Es tienda propia<br/></p><p class=\"x_37893695x_MsoNormal\">&nbsp;<br/></p><p class=\"x_37893695x_MsoNormal\">Cualquier dato que necesitéis, os lo compartimos<br/></p><p class=\"x_37893695x_MsoNormal\">&nbsp;<br/></p><p class=\"x_37893695x_MsoNormal\">Muchas gracias!<br/></p><p class=\"x_37893695x_MsoNormal\">&nbsp;<br/></p><table class=\"x_37893695x_MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\"><tbody><tr><td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\"><p style=\"margin:0.1pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span class=\"colour\" style=\"color:blue\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"95\" height=\"95\" alt=\"New_Logo_01_.gif\" style=\"width:0.9861in; height:0.9861in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483759&amp;ACTION=FILE\"/></span></span></span></a><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\"></span></span></span><br/></p></td><td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\"><p><b><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\">Concha Iglesias</span></span></span></b><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\"><br/> </span><span class=\"size\" style=\"font-size:8pt\">Product Manager</span><span class=\"size\" style=\"font-size:9pt\"><br/> <br/> </span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span class=\"colour\" style=\"color:blue\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"17\" height=\"17\" style=\"width:0.1805in; height:0.1805in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483760&amp;ACTION=FILE\"/></span></span></span></a><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span class=\"colour\" style=\"color:blue\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483761&amp;ACTION=FILE\"/></span></span></span></a><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span class=\"colour\" style=\"color:blue\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483762&amp;ACTION=FILE\"/></span></span></span></a><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span class=\"colour\" style=\"color:blue\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7483763&amp;ACTION=FILE\"/></span></span></span></a><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\"></span></span></span></p></td><td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\"><p><span class=\"colour\" style=\"color:black\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\">C/ Castanyer 29<br/> 08022 - Barcelona, Spain<br/> </span></span></span><span class=\"colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\">+34 932 377 066<br/> +34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"colour\" style=\"color:rgb(61, 61, 63)\">102</span></a><br/> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span class=\"colour\" style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span></span></span><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:9pt\"></span></span></p></td></tr><tr><td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\"><p style=\"margin:0.1pt; text-align:justify\"><span class=\"colour\" style=\"color:rgb(186, 186, 186)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:6pt\">&nbsp;</span></span></span><br/></p><p style=\"margin:0.1pt; text-align:justify\"><span class=\"colour\" style=\"color:rgb(186, 186, 186)\"><span class=\"font\" style=\"font-family:Arial, sans-serif\"><span class=\"size\" style=\"font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y\n privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a>&nbsp;Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></span></span><br/></p></td></tr></tbody></table><p style=\"margin:0.1pt\"><span class=\"font\" style=\"font-family:Arial, sans-serif\">&nbsp;</span><br/></p><p style=\"margin:0.1pt\"><span class=\"font\" style=\"font-family:Arial, sans-serif\">&nbsp;</span><br/></p><p class=\"x_37893695x_MsoNormal\">&nbsp;<br/></p></div></div></div></div>",
  "display_key": {
    "value": "33217",
    "display_value": "33217"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": {
    "id": "10918000000406278",
    "name": "Others"
  },
  "closure_info": {
    "closure_code": {
      "id": "10918000000044001",
      "name": "Éxito"
    },
    "closure_comments": null,
    "requester_ack_comments": null,
    "requester_ack_resolution": false
  },
  "created_time": {
    "value": "1775634123745",
    "display_value": "Apr 8, 2026 09:42 AM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010009",
    "name": "Petición"
  },
  "time_elapsed": "0",
  "assigned_time": {
    "value": "1775658087929",
    "display_value": "Apr 8, 2026 04:21 PM"
  },
  "resolved_time": {
    "value": "1776071290971",
    "display_value": "Apr 13, 2026 11:08 AM"
  },
  "completed_time": null,
  "responded_time": {
    "value": "1776071290992",
    "display_value": "Apr 13, 2026 11:08 AM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 0,
  "onhold_scheduler": null,
  "last_updated_time": {
    "value": "1776071290993",
    "display_value": "Apr 13, 2026 11:08 AM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [],
  "has_linked_requests": false,
  "notification_status": null,
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": null,
  "request_template_checklist_ids": []
}