#33203 · Cambio de precio
ID interno: 10918000011149291
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Formación usuario tienda
Tipo
Consulta
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Consulta
Creado
7/4/26, 14:49
Resuelto
9/4/26, 9:48
Actualizado
11/4/26, 10:09
Asignado
Apr 9, 2026 11:45 AM
Respondido
Apr 9, 2026 11:47 AM
Completado
Apr 11, 2026 12:09 PM
First resp. due
—
Due by
—
Tiempo de resolución
43.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tardes,
Con el fin de verificar el correo recibido hace poco de la actualización de cambio de precios lo hemos puesto en práctica para verificar si nos sale igual y hemos detectado que no ha cambiado ya que en el video adjunto del correo cuando le damos a cambiar precio
te pide autorización si no para cambiar el precio, a nosotras no nos sale así. Después también al cambiar el precio como en el video tampoco nos sale igual.
Adjunto video para que lo veis, gracias.
Un cordial saludo.
Resolución
Hola,
Se envía un video en el correo anterior de como proceder.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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