#33165 · TPV MUY LENTO
ID interno: 10918000011121643
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
4/4/26, 19:38
Resuelto
7/4/26, 8:46
Actualizado
9/4/26, 9:08
Asignado
Apr 7, 2026 10:25 AM
Respondido
Apr 7, 2026 10:46 AM
Completado
Apr 9, 2026 11:08 AM
First resp. due
Apr 7, 2026 08:00 AM
Due by
Apr 8, 2026 08:00 AM
Tiempo de resolución
61.1 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
BUENAS NOCHES.
NO PUEDO ENVIAR EL CORREO A CIERRES CON EL REGISTRO DE EFECTIVO PORQUE NO SE ME ABRE EL SERVIDOR.
TENGO FALLO DE RED.
HOY NOS ESTA YENDO MUY MAL, VA MUY LENTO, A LA PLACA LE CUESTA MUCHO LEER LAS ETIQUETAS Y AUNQUE LAS PASAMOS POR LA PLACA SUENA TODO EL RATO LA ALARMA.
ESPERO RESPUESTA, ES MUY DESAGRADABLE PARA LOS CLIENTES QUE LA ALARMA SUENE CADA VEZ QUE SALEN CON LA COMPRA.
EL OTRO DIA YA DEJE CONSTANCIA EN OTRO CORREO.
POR FAVOR, TENED ESTO EN CUENTA, ESPERO RESPUESTA,
Resolución
Esperamos vuestro feedback para saber si funciona mejor o si sigue yendo igual. Saludos!
JSON crudo (detalle completo)
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