#33065 · PT NO CARGADOS
ID interno: 10918000011068015
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Nedap
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
31/3/26, 6:04
Resuelto
31/3/26, 13:08
Actualizado
2/4/26, 14:05
Asignado
Mar 31, 2026 03:07 PM
Respondido
Mar 31, 2026 03:07 PM
Completado
Apr 2, 2026 04:05 PM
First resp. due
Apr 1, 2026 08:04 AM
Due by
Apr 2, 2026 08:04 AM
Tiempo de resolución
7.1 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días,
En la Roca nos han llegado 14 cajas y los PT no están cargados ¿Se podrían cargar lo antes posible?
Muchas gracias!
Un saludo,
Raul
La Roca Village
Brownie Spain
Resolución
Hola,
Ya deberías poder recepcionar las cajas.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_2301158836332274016_parse_2517121883102260765\">\n<div style=\"text-align:left; text-indent:0px; background-color:white; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:black\" class=\"x_96600156elementToProof\">\nBuenos días,</div>\n<div style=\"text-align:left; text-indent:0px; background-color:white; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:black\" class=\"x_96600156elementToProof\">\n<br/>\n</div>\n<div style=\"text-align:left; text-indent:0px; background-color:white; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:black\" class=\"x_96600156elementToProof\">\nEn la Roca nos han llegado 14 cajas y los PT no están cargados ¿Se podrían cargar lo antes posible? </div>\n<div style=\"text-align:left; text-indent:0px; background-color:white; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:black\" class=\"x_96600156elementToProof\">\n<span style=\"background-color:white\"><br/>\n</span></div>\n<div style=\"text-align:left; text-indent:0px; background-color:white; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:black\" class=\"x_96600156elementToProof\">\n<span style=\"background-color:white\">Muchas gracias!</span></div>\n<div style=\"text-align:left; text-indent:0px; background-color:white; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:black\" class=\"x_96600156elementToProof\">\n<span style=\"background-color:white\"><br/>\n</span></div>\n<div style=\"text-align:left; text-indent:0px; background-color:white; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:black\" class=\"x_96600156elementToProof\">\n<span style=\"background-color:white\">Un saludo,</span></div>\n<div style=\"text-align:left; text-indent:0px; background-color:white; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:black\" class=\"x_96600156elementToProof\">\n<span style=\"background-color:white\">Raul</span></div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_96600156elementToProof\">\n<br/>\n</div>\n<div class=\"x_96600156elementToProof\" id=\"x_96600156Signature\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_96600156elementToProof\">\n<br/>\n</div>\n<p style=\"margin:0cm; font-family:Calibri, sans-serif; font-size:11pt\" class=\"x_96600156elementToProof\">\n<span style=\"font-size:16pt; color:rgb(47, 84, 150)\"><b>La Roca Village</b></span></p>\n<p style=\"margin:0cm; font-family:Calibri, sans-serif; font-size:11pt\" class=\"x_96600156elementToProof\">\n<span style=\"font-size:16pt; color:rgb(47, 84, 150)\"><b>Brownie Spain</b></span></p>\n<p style=\"margin:0cm; font-family:Calibri, sans-serif; font-size:11pt\" class=\"x_96600156elementToProof\">\n<span style=\"font-size:16pt; color:rgb(47, 84, 150)\"><b> </b></span></p>\n</div>\n</div>",
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