#33043 · EROR TRASPASO SERRANO
ID interno: 10918000011059099
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Configuración Local
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
30/3/26, 9:41
Resuelto
31/3/26, 13:13
Actualizado
2/4/26, 14:05
Asignado
Mar 31, 2026 03:12 PM
Respondido
Mar 31, 2026 03:13 PM
Completado
Apr 2, 2026 04:05 PM
First resp. due
Mar 31, 2026 11:41 AM
Due by
Apr 1, 2026 11:41 AM
Tiempo de resolución
27.5 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
¡Buenos días!
Al hacer un traspaso para la tienda outlet de Las Rozas, nos ha dado este error que adjuntamos en foto. Podríais solucionarlo para poder mandárselo.
Gracias! 😊
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
Hola,
Ya debería dejar realizar el traspaso.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Ya debería dejar realizar el traspaso.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo.<br/>Sergio.</span></span></b><br/></div></div>",
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