#33031 · RV: descuento cliente las rozas
ID interno: 10918000011046865
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Formación usuario tienda
Tipo
Consulta
Canal
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Consulta
Creado
30/3/26, 7:39
Resuelto
31/3/26, 13:20
Actualizado
2/4/26, 14:05
Asignado
Mar 31, 2026 03:16 PM
Respondido
Mar 31, 2026 03:20 PM
Completado
Apr 2, 2026 04:05 PM
First resp. due
—
Due by
—
Tiempo de resolución
29.7 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Enviado: lunes, 30 de marzo de 2026 9:32
Para: Las Rozas <lasrozas@browniespain.com>
Asunto:
|
C/ Castanyer 29 |
||
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
||
Resolución
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Si le das a Aceptar y luego al botón de OK de la derecha que esta en naranja te debería dejar elegir un clientes, siempre primera hay que buscar el cliente y luego pasar las ventas.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br/>Sergio.</span></span></b><br/></div></div><div><br/></div></div>",
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_2042822139188263351_parse_877569820153039396\">\n<div class=\"x_91385493elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenos días</div>\n<div class=\"x_91385493elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nNo puedo registrar a las dependientas para el descuento de cliente. </div>\n<div class=\"x_91385493elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nY si busco a alguien que ya esta registrado me salta ese mensaje.</div>\n<div class=\"x_91385493elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nMuchas gracias <span>🙂</span></div>\n<div id=\"x_91385493appendonsend\"></div>\n<hr style=\"width:98%\"/>\n<div id=\"x_91385493divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Vanesa Martin <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:vanesa.martin@browniespain.com\">vanesa.martin@browniespain.com</a>><br/>\n<b>Enviado:</b> lunes, 30 de marzo de 2026 9:32<br/>\n<b>Para:</b> Las Rozas <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lasrozas@browniespain.com\">lasrozas@browniespain.com</a>><br/>\n<b>Asunto:</b> </font>\n<div> </div>\n</div>\n<div>\n<div dir=\"auto\"></div>\n<br/>\n<p style=\"font-size:10pt; margin-bottom:5pt; font-family:ARIAL; margin-top:0pt\"><br/>\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"width:635px\">\n<tbody>\n<tr>\n<td style=\"width:125px; vertical-align:top\">\n<p style=\"font-family:Arial; margin:0.1pt; font-size:9pt; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\" title=\"\"><img border=\"0\" width=\"95\" height=\"95\" alt=\"New_Logo_01_.gif\" style=\"width:95px; height:95px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7434256&ACTION=FILE\"/></a><b></b></p>\n</td>\n<td valign=\"top\" style=\"width:230px; color:rgb(61, 61, 63)\">\n<p style=\"font-family:Arial; font-size:9pt\"><b>Vanesa Martin</b><br/>\n<span style=\"font-size:8pt\"></span><br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_91385493x_socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_91385493x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7434257&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_91385493x_socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_91385493x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7434258&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_91385493x_socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_91385493x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7434259&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_91385493x_socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_91385493x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7434260&ACTION=FILE\"/></a></p>\n</td>\n<td valign=\"top\" style=\"border-left:1px solid rgb(61, 61, 63); width:280px; padding-left:20px\">\n<p style=\"font-family:Arial; font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\"><span style=\"font-size:9pt; color:rgb(0, 0, 0)\"><span style=\"font-size:9pt\"><span style=\"font-size:9pt\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain</span></span><br/>\n</span>+34 932 377 066<br/>\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"font-size:9pt; color:rgb(61, 61, 63)\">679345037</a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"http://www.browniespain.com/\" style=\"font-size:9pt; color:rgb(155, 155, 155)\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"3\" style=\"width:635px; vertical-align:top\">\n<p style=\"font-family:Arial; margin:0.1pt; text-align:justify; font-size:6pt; color:rgb(186, 186, 186)\">\n<br/>\n</p>\n<p style=\"font-family:Arial; margin:0.1pt; text-align:justify; font-size:6pt; color:rgb(186, 186, 186)\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"font-family:Arial; margin:0.1pt\"><br style=\"font-family:Arial\"/>\n</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\"><br/>\n<br/>\n</p>\n<p style=\"font-size:10pt; margin-bottom:5pt; font-family:Arial; margin-top:0px\"></p>\n</div>\n</div>",
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