#32940 · PERMISOS MANAGER OVIEDO
ID interno: 10918000011023265
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Objetos de Directorio y Servidor
Subcategoría
Otorgar Permisos
Tipo
Petición
Canal
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Petición
Creado
24/3/26, 17:01
Resuelto
31/3/26, 12:40
Actualizado
2/4/26, 13:05
Asignado
Mar 25, 2026 11:10 AM
Respondido
Mar 31, 2026 02:40 PM
Completado
Apr 2, 2026 03:05 PM
First resp. due
—
Due by
—
Tiempo de resolución
163.7 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Hola Eliana,
Te paso las personas que deberían tener permisos de Manager en la tienda de Oviedo para la realización de devoluciones de efectivo, ajustes de stock, abrir cajón, devoluciones sin ticket, etc.
Actualmente todas salen como Manager y todas pueden hacer cualquiera de estas gestiones, no se si ya se ha configurado para el resto de tiendas o solo lo tienen algunas, pero de momento en mi zona, en ambas tiendas, León y Oviedo, todas pueden realizar cualquier acción
Miriam González Martínez-Cue: 482
Contraseña: 1202
Aitana Suárez Sánchez: 6009
Contraseña: 2708
Olatz Iglesias: 273
Contraseña: 1604
Carla Martín: 15927734
Contraseña: 1507
¿Me confirmas una vez que esté habilitado?
Gracias 😊
|
C/ Castanyer 29 |
||
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
||
Resolución
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_4066509160844485160_parse_5590081699198117131\">\n<div class=\"x_171858048WordSection1\">\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\"> </span></p>\n</div>\n<div id=\"x_171858048ms-outlook-mobile-body-separator-line\">\n<div>\n<p class=\"MsoNormal\">Hola Eliana,</p>\n</div>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n<div>\n<p class=\"MsoNormal\">Te paso las personas que deberían tener permisos de Manager en la tienda de Oviedo para la realización de devoluciones de efectivo, ajustes de stock, abrir cajón, devoluciones sin ticket, etc.</p>\n<p class=\"MsoNormal\">Actualmente todas salen como Manager y todas pueden hacer cualquiera de estas gestiones, no se si ya se ha configurado para el resto de tiendas o solo lo tienen algunas, pero de momento en mi zona, en ambas tiendas, León y Oviedo, todas\n pueden realizar cualquier acción</p>\n</div>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\">Miriam González Martínez-Cue: 482</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\">Contraseña: 1202</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\">Aitana Suárez Sánchez: 6009</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\">Contraseña: 2708</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\">Olatz Iglesias: 273</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\">Contraseña: 1604</span></p>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\">Carla Martín: 15927734</span></p>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\">Contraseña: 1507</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:rgb(33, 33, 33)\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">¿Me confirmas una vez que esté habilitado?</p>\n</div>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n<div>\n<p class=\"MsoNormal\">Gracias <span style=\"font-family:"Segoe UI Emoji", sans-serif\">\n😊</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>\n<div id=\"x_171858048ms-outlook-mobile-signature\">\n<div>\n<table class=\"x_171858048MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"635\" style=\"width:476.25pt\">\n<tbody>\n<tr>\n<td width=\"125\" valign=\"top\" style=\"width:93.75pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin-right:0.1pt; margin-bottom:0cm; margin-left:0.1pt\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"95\" height=\"95\" style=\"width:0.9925in; height:0.9925in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7412208&ACTION=FILE\" alt=\"New_Logo_01_.gif\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Olatz Iglesias</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Area Manager</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1925in; height:0.1925in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7412209&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1925in; height:0.1925in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7412210&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1925in; height:0.1925in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7412211&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1925in; height:0.1925in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7412212&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"280\" valign=\"top\" style=\"width:210pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:black\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">680 913 066</span></a><br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"635\" colspan=\"3\" valign=\"top\" style=\"width:476.25pt; padding:0cm 0cm 0cm 0cm\">\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"> </span></p>\n<p style=\"margin:0.1pt; text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario,\n o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje\n original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin:0.1pt\"><span style=\"font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>\n</div>\n</div>",
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