#32924 · Etiquetas Online
ID interno: 10918000011015299
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
23/3/26, 20:51
Resuelto
9/4/26, 10:45
Actualizado
11/4/26, 11:09
Asignado
Apr 9, 2026 12:44 PM
Respondido
Apr 9, 2026 12:45 PM
Completado
Apr 11, 2026 01:09 PM
First resp. due
Mar 25, 2026 08:00 AM
Due by
Mar 26, 2026 08:00 AM
Tiempo de resolución
397.9 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas noches,
Os adjunto de cómo nos sale las etiquetas de online al querer cambiar el estado.
Gracias, un cordial saludo
Resolución
Hola,
Cuando ocurra esto debéis destruir la etiqueta y crear una nueva.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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