#32922 · Zebra
ID interno: 10918000011015251
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Petición
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Petición
Creado
23/3/26, 16:50
Resuelto
7/4/26, 12:53
Actualizado
9/4/26, 13:08
Asignado
Mar 25, 2026 05:13 PM
Respondido
Apr 7, 2026 02:53 PM
Completado
Apr 9, 2026 03:08 PM
First resp. due
—
Due by
—
Tiempo de resolución
356.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Desde el viernes estamos comprobando que hay ciertas opciones que no nos funcionan correctamente.
En primer lugar, la opción de disponibilidad nos ofrece un stock, por ejemplo, en zona de ventas superior al que verdaderamente disponemos. Si tenemos expuesto 3 unidades nos indica que hay 7, o si hay 5 unidades indica que hay 8/9.
En segundo lugar, la opción de reponer nos pasa lo mismo. Aparece en zona de ventas que tenemos una cantidad superior a la que tenemos expuesta.
Quedamos a la espera de una respuesta
Muchas gracias!
Resolución
Hola
Cierro ticket ya que se comento el porque ocurre esto ya que es un corner.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola<br/></div><div><br/></div><div>Cierro ticket ya que se comento el porque ocurre esto ya que es un corner.<br/></div><div><br/></div><div>Un saludo.</div></div>",
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