#32912 · erro terminal
ID interno: 10918000011015085
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Nedap
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
23/3/26, 15:08
Resuelto
27/3/26, 13:41
Actualizado
29/3/26, 14:04
Asignado
Mar 24, 2026 08:59 AM
Respondido
Mar 27, 2026 02:41 PM
Completado
Mar 29, 2026 04:04 PM
First resp. due
Mar 30, 2026 09:44 AM
Due by
Mar 31, 2026 09:44 AM
Tiempo de resolución
94.5 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Hola
En Mar Shopping, el lector de etiquetas del terminal TPV 1 no funciona.
¿Podrían ayudarnos, por favor?
Gracias.
Saludo,
Nara Couto
Resolución
Funcionando de nuevo
JSON crudo (detalle completo)
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