#32884 · PT RESTOS - ERROR
ID interno: 10918000010975777
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Bloqueo de Tabla de Registro
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
20/3/26, 13:49
Resuelto
23/3/26, 13:22
Actualizado
25/3/26, 14:02
Asignado
Mar 23, 2026 02:17 PM
Respondido
Mar 23, 2026 02:22 PM
Completado
Mar 25, 2026 03:02 PM
First resp. due
Mar 23, 2026 02:49 PM
Due by
Mar 24, 2026 02:49 PM
Tiempo de resolución
71.6 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tardes,
Queremos enviar el siguiente PT a restos, ya que lo tenemos pendiente de una validación de un negativo del pasado 04/03.
Nos figura el siguiente mensaje:
Nos podéis ayudar?
Muchas gracias.
Resolución
Hola,
Cuando ocurre esto solo debéis esperar un rato para poder realizar el movimiento ya que esta bloqueado por otro usuario y debéis esperar a que este usuario termine el movimiento que esta haciendo.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Cuando ocurre esto solo debéis esperar un rato para poder realizar el movimiento ya que esta bloqueado por otro usuario y debéis esperar a que este usuario termine el movimiento que esta haciendo.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo.<br/>Sergio.</span></span></b><br/></div></div>",
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