#32860 · SISTEMA DE VIGILANCIA RAMBLA
ID interno: 10918000010975271
Estado
En curso
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Nedap
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
19/3/26, 18:00
Resuelto
—
Actualizado
14/4/26, 14:28
Asignado
Mar 20, 2026 10:01 AM
Respondido
Mar 20, 2026 11:48 AM
Completado
—
First resp. due
Mar 23, 2026 08:00 AM
Due by
Mar 24, 2026 08:00 AM
Tiempo de resolución
—
Overdue
SíFirst resp. overdue
NoEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Buenas tardes,
Os escribimos porque hemos detectado que el ID TOP-nedap (el detector de la alarma) no pita al salir con una prenda. Nos está fallando solo el derecho porque el otra funciona bien.
Podéis enviar un técnico para que lo mire. Os adjuntamos video para que lo podáis apreciar mejor.
Gracias,
Team Rambla
JSON crudo (detalle completo)
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