#32799 · ERROR TPV
ID interno: 10918000010958769
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Error Configuración
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
17/3/26, 10:56
Resuelto
17/3/26, 13:57
Actualizado
19/3/26, 13:59
Asignado
Mar 17, 2026 02:57 PM
Respondido
Mar 17, 2026 02:57 PM
Completado
Mar 19, 2026 02:59 PM
First resp. due
Mar 18, 2026 11:56 AM
Due by
Mar 19, 2026 11:56 AM
Tiempo de resolución
3.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Miguel Bru
Descripción
Buenas tardes, estamos teniendo problemas para abrir el programa de cobro LS Star, he reiniciado varias veces y sigue sin funcionar. ¿Nos lo podéis revisar?
¡Gracias!
Eci Palma de Mallorca
BrownieSpain
Resolución
Solucionado.
JSON crudo (detalle completo)
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