#32781 · problema con cable wifi conexión internet
ID interno: 10918000010958433
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Comunicaciones
Subcategoría
LAN
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
16/3/26, 17:38
Resuelto
9/4/26, 12:52
Actualizado
13/4/26, 6:11
Asignado
Mar 17, 2026 09:46 AM
Respondido
Apr 9, 2026 02:52 PM
Completado
Apr 11, 2026 03:09 PM
First resp. due
Apr 10, 2026 12:59 PM
Due by
Apr 13, 2026 12:59 PM
Tiempo de resolución
571.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenas tardes, desde la tienda de Palma de Mallorca queríamos informar que el cable de red del TPV 2 da problemas.
La conexión se conecta y desconecta continuamente, por lo que no funciona de forma estable.
Muchas gracias 😊
Resolución
Buenas tardes,
Avisadnos cuando hayáis recibido el cable ethernet por favor.
Gracias y saludos!
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