#32775 · ACCIONES SEM 12 - PRODUCTO

ID interno: 10918000010958219

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Pricing

Tipo

Incidencia

Canal

CAU

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Marina Arbesú

Técnico

Eliana Garcia

Departamento

Request Type

Incidencia

Creado

16/3/26, 12:17

Resuelto

17/3/26, 14:43

Actualizado

19/3/26, 14:59

Asignado

Mar 16, 2026 02:42 PM

Respondido

Mar 17, 2026 03:43 PM

Completado

Mar 19, 2026 03:59 PM

First resp. due

Mar 17, 2026 01:17 PM

Due by

Mar 18, 2026 01:17 PM

Tiempo de resolución

26.4 h

Overdue

No

First resp. overdue

Escalado

No

Reabierto

No

FCR

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Eliana Garcia

Descripción

Buenos días, 

 

Adjuntamos acción de la semana 12:

  • Entrada en vigor este martes 17/03
  • Bajamos en etiqueta blanca la siguiente referencia: S26-0727-008-805

 

Para cualquier duda estamos a vuestra disposición,

 

Muchas gracias!



New_Logo_01_.gif

Marina Arbesú
Product Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com


La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.




Resolución

Hola,

Ya se han replicado el cambio de precio.

Un saludo​.
Sergio.

JSON crudo (detalle completo)
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font-size:12pt; color:rgb(36, 36, 36); line-height:32px; margin:0px\">\n<div class=\"x_1462386421elementToProof\">Entrada en vigor este <span style=\"background-color:rgb(255, 255, 0)\">\n<b>martes 17/03</b></span></div>\n</li><li style=\"font-family:Aptos, sans-serif; font-size:12pt; color:rgb(36, 36, 36); line-height:32px; margin:0px\">\n<div class=\"x_1462386421elementToProof\">Bajamos en etiqueta blanca la siguiente referencia: S26-0727-008-805</div>\n</li></ul>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1462386421elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:12pt; color:rgb(36, 36, 36)\">&nbsp;</span></p>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1462386421elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:12pt; color:rgb(36, 36, 36)\">Para cualquier duda estamos a vuestra disposición,</span></p>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1462386421elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:12pt; color:rgb(36, 36, 36)\">&nbsp;</span></p>\n<p style=\"text-align:left; text-indent:0px; background-color:rgb(255, 255, 255); margin:0px\" class=\"x_1462386421elementToProof\">\n<span style=\"font-family:Aptos, sans-serif; font-size:12pt; color:rgb(36, 36, 36)\">Muchas gracias!</span></p>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div id=\"x_1462386421Signature\">\n<table style=\"width:635px\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; width:125px\">\n<p style=\"margin:0.1pt; font-family:Arial; font-size:9pt; 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margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7380132&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_1462386421x_socialLink x_1462386421OWAAutoLink\" id=\"x_1462386421OWAa04ff002-a720-861a-77ae-4194d0d51dda\" href=\"https://instagram.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7380133&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_1462386421x_socialLink x_1462386421OWAAutoLink\" id=\"x_1462386421OWAc991dded-5637-abdc-ac4c-ceb223d3c6eb\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7380134&amp;ACTION=FILE\"/></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_1462386421x_socialLink x_1462386421OWAAutoLink\" id=\"x_1462386421OWA58fab3a4-b58d-8e42-a29f-343c86f0cc9c\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7380135&amp;ACTION=FILE\"/></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:280px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-family:Arial; font-size:9pt\">\n<span style=\"color:rgb(0, 0, 0)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n</span><span style=\"color:rgb(61, 61, 63)\">+34 932 377 066<br/>\n<br/>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\" class=\"x_1462386421OWAAutoLink\" id=\"x_1462386421OWA6d865d75-cc79-787d-6f8a-a6adba79fd91\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"vertical-align:top; width:635px\" colspan=\"3\">\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\n<br/>\n</p>\n<p style=\"text-align:justify; margin:0.1pt; font-family:Arial; font-size:6pt; color:rgb(186, 186, 186)\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a>&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin:0.1pt; font-family:Arial\"><br/>\n</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br/>\n</p>\n</div>\n</div>",
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