#32674 · FALLO REPO ZARAGOZA INDEPENDENCIA
ID interno: 10918000010859495
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
APP Reposición Tienda
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
9/3/26, 16:19
Resuelto
19/3/26, 12:00
Actualizado
21/3/26, 12:00
Asignado
Mar 9, 2026 05:21 PM
Respondido
Mar 9, 2026 05:29 PM
Completado
Mar 21, 2026 01:00 PM
First resp. due
Mar 10, 2026 05:19 PM
Due by
Mar 11, 2026 05:19 PM
Tiempo de resolución
235.7 h
Overdue
SíFirst resp. overdue
NoEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Buenas tardes,
Desde el sábado cuando nos metemos en la Zebra en la app de Repo Zaragoza Independencia todos los artículos nos salen como si se hubieran vendido 2, ¿lo podéis mirar?
Mil gracias!!
Un saludo.
Resolución
Revisión de configuración de BC y NEDAP.
Se comprueba que ne la configuración de la tienda se ha indicado un dato que no es necesario y provoca el registro doble si usan un IDPOS PRO (IDPOS 2)
Se ha de eliminar este dato en los casos de IDPOS PRO (IDPOS 2)
Se comprueba que ne la configuración de la tienda se ha indicado un dato que no es necesario y provoca el registro doble si usan un IDPOS PRO (IDPOS 2)
Se ha de eliminar este dato en los casos de IDPOS PRO (IDPOS 2)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\">Revisión de configuración de BC y NEDAP.<br/><br/>Se comprueba que ne la configuración de la tienda se ha indicado un dato que no es necesario y provoca el registro doble si usan un IDPOS PRO (IDPOS 2)<br/><br/>Se ha de eliminar este dato en los casos de IDPOS PRO (IDPOS 2)<br/><br/><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=7397012&ACTION=FILE\" orig_width=\"800\" orig_height=\"377\" width=\"800\" height=\"377\"/></div>",
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