#32624 · RE: EXT: RE: [solicitud con ID :##32030##] : INCIDENCIA PANTALLA

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  "department": {
    "id": "10918000000175007",
    "name": "Tiendas",
    "site": {
      "id": "10918000000170350"
    }
  },
  "display_id": "32624",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<AS4P195MB1478980F0B8996D1996A6CB9B17DA@AS4P195MB1478.EURP195.PROD.OUTLOOK.COM>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Resuelto<br/></div></div>",
    "submitted_by": {
      "id": "10918000002669053",
      "name": "N1 Support",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": null,
      "email_id": "n1support@browniespain.com",
      "sms_mail": null,
      "job_title": null,
      "last_name": "Support",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20094128568&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "N1",
      "user_scope": "internal_user",
      "employee_id": null,
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "is_technician": true
    },
    "submitted_on": {
      "value": "1773157744257",
      "display_value": "Mar 10, 2026 04:49 PM"
    }
  },
  "technician": {
    "id": "10918000002669053",
    "name": "N1 Support",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": null,
    "email_id": "n1support@browniespain.com",
    "sms_mail": null,
    "job_title": null,
    "last_name": "Support",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20094128568&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
    },
    "first_name": "N1",
    "user_scope": "internal_user",
    "employee_id": null,
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": "0",
    "is_technician": true
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  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": "No"
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  "attachments": [],
  "description": "\n\n\n<div dir=\"ltr\" class=\"zm_5637884769936179509_parse_1068548488965688769\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\nBuenos días,</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\nNos podríais decir algo sobre esto?</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\nLa pantalla lleva sin funcionar aproximadamente una semana. En otras ocasiones ya nos ha pasado y lo hemos podido solventar nosotras, pero en este caso es imposible.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\nQuedamos a la espera de que nos digáis como proceder o de alguna solución.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\n<br/>\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_250472828elementToProof\">\nGracias de antemano,</div>\n<div id=\"x_250472828appendonsend\"></div>\n<hr style=\"width:98%\"/>\n<div id=\"x_250472828divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Bilbao Gran Via &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:bilbao@browniespain.com\">bilbao@browniespain.com</a>&gt;<br/>\n<b>Enviado:</b> miércoles, 4 de marzo de 2026 13:36<br/>\n<b>Para:</b> Joan Lluís Martí Rebull &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:jmarti@instronic.com\">jmarti@instronic.com</a>&gt;<br/>\n<b>Asunto:</b> RE: EXT: RE: [solicitud con ID :##32030##] : INCIDENCIA PANTALLA</font>\n<div>&nbsp;</div>\n</div>\n\n<div dir=\"ltr\">\n<div class=\"x_250472828x_elementToProof\">Buenos días,</div>\n<div class=\"x_250472828x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nSi, el problema con la pantalla persiste.&nbsp;</div>\n<div style=\"font-family:Calibri, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<hr style=\"width:98%\"/>\n<div style=\"font-family:Calibri, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<b>De:</b>&nbsp;Joan Lluís Martí Rebull &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:jmarti@instronic.com\">jmarti@instronic.com</a>&gt;<br/>\n<b>Enviado:</b>&nbsp;Miércoles, 04 de Marzo de 2026 11:05<br/>\n<b>Para:</b>&nbsp;Soporte &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\">soporte@browniespain.com</a>&gt;; Bilbao Gran Via &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:bilbao@browniespain.com\">bilbao@browniespain.com</a>&gt;; Contenidos Instronic &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:contenidos@instronic.com\">contenidos@instronic.com</a>&gt;<br/>\n<b>CC:</b>&nbsp;Carla Gutierrez &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carla.gutierrez@browniespain.com\">carla.gutierrez@browniespain.com</a>&gt;<br/>\n<b>Asunto:</b>&nbsp;EXT: RE: [solicitud con ID :##32030##] : INCIDENCIA PANTALLA </div>\n<div style=\"font-family:Calibri, Arial, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenos días,&nbsp;</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n¿Actualmente el problema persiste?&nbsp;</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nMuchas gracias.&nbsp;</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nSaludos cordiales,&nbsp;</div>\n<div id=\"x_x_Signature\">\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\"><img height=\"102\" width=\"234\" style=\"width:234px; height:102px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289447&amp;ACTION=FILE\"/></span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\">&nbsp;</span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\"><b>Joan Lluís Martí</b></span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:blue\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWA39063982-192a-935f-f82f-7a26976b1fd3\" href=\"mailto:jmarti@instronic.com\" style=\"color:blue; margin-top:0px; margin-bottom:0px\">jmarti@instronic.com</a></u></span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\">+34 647 44 50 03</span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\">&nbsp;</span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\">Headquarters</span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\">C/ Vilamajor Nau 21</span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\">08410 Vilanova del Vallès</span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\"><br/>\n</span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:-webkit-standard; font-size:10.5pt; color:black; background-color:rgb(255, 255, 255)\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://www.linkedin.com/company/instronic/\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWA47975448-a347-628e-0742-17eb64a62927\" href=\"https://www.linkedin.com/company/instronic/\" style=\"color:black; margin:0px; background-color:rgb(255, 255, 255); text-align:left\"><img height=\"26\" width=\"26\" alt=\"signature_2033102527\" style=\"width:0.2812in; height:0.2812in; max-width:271px; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289448&amp;ACTION=FILE\"/></a></u>&nbsp;\n<u><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://www.instagram.com/instronic.studio/\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWA0bea10b0-4eca-8e18-cf64-7e7be9742b42\" href=\"https://www.instagram.com/instronic.studio/\" style=\"color:black; margin:0px; background-color:rgb(255, 255, 255); text-align:left\"><img height=\"26\" width=\"26\" alt=\"signature_586731989\" style=\"width:0.2812in; height:0.2812in; max-width:271px; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289449&amp;ACTION=FILE\"/></a></u>&nbsp;\n<u><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://vimeo.com/user45011657\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAf6b726a1-5a6a-890e-8155-adb2ad8b017c\" href=\"https://vimeo.com/user45011657\" style=\"color:black; margin:0px; background-color:rgb(255, 255, 255); text-align:left\"><img height=\"26\" width=\"26\" alt=\"signature_1982832778\" style=\"width:0.2812in; height:0.2812in; max-width:271px; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289450&amp;ACTION=FILE\"/></a></u>&nbsp;\n<u><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://www.youtube.com/channel/UCX4xCBLSnaX_lmbzoPjVHWQ\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWA0873251c-5863-302d-ff67-a9724c960a4d\" href=\"https://www.youtube.com/channel/UCX4xCBLSnaX_lmbzoPjVHWQ\" style=\"color:black; margin:0px; background-color:rgb(255, 255, 255); text-align:left\"><img height=\"26\" width=\"26\" alt=\"signature_958616887\" style=\"width:0.2812in; height:0.2812in; max-width:271px; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289451&amp;ACTION=FILE\"/></a></u></span></p>\n<p style=\"direction:ltr; text-align:justify; text-indent:0px; background-color:white; margin:0px\">\n<span style=\"font-family:Arial, sans-serif; font-size:5pt; color:black\">Este correo electrónico y, en su caso, cualquier archivo adjunto al mismo, contiene información de carácter confidencial exclusivamente dirigida a su destinatario. Queda prohibida su divulgación,\n copia o distribución a terceros sin la previa autorización escrita de&nbsp;INSTRONIC 2000 S.L. En el caso de haber recibido este correo electrónico por error, por favor, elíminelo de inmediato y rogamos nos notifíque esta circunstancia mediante reenvío a la dirección\n electrónica del remitente. De conformidad con lo establecido en las normativas vigentes de Protección de Datos a nivel nacional y europeo,&nbsp;INSTRONIC 2000 S.L&nbsp; garantiza la adopción de las medidas técnicas y organizativas necesarias para asegurar el tratamiento\n confidencial de los datos de carácter personal. Así mismo le informamos que su dirección de email ha sido recabada del propio interesado o de fuentes de acceso público, y está incluida en nuestros ficheros con la finalidad de mantener contacto con usted para\n el envío de comunicaciones sobre nuestros productos y servicios mientras exista un interés mutuo para ello o una relación negocial o contractual. No obstante, usted puede ejercer sus derechos de acceso, rectificación y supresión de sus datos, así como los\n derechos de limitación, portabilidad y oposición a su tratamiento o solicitar más información sobre nuestra política de privacidad utilizando la siguiente información:</span></p>\n<p style=\"direction:ltr; text-align:justify; text-indent:0px; background-color:white; margin:0px\">\n<span style=\"font-family:Arial, sans-serif; font-size:5pt; color:black\"><b>Responsable:</b>&nbsp;INSTRONIC 2000 S.L</span></p>\n<p style=\"direction:ltr; text-align:justify; text-indent:0px; background-color:white; margin:0px\">\n<span style=\"font-family:Arial, sans-serif; font-size:5pt; color:black\"><b>Dirección:</b>&nbsp;CARRER VILAMAJOR 21 NAVE 21, 08410 VILANOVA DEL VALLES (Barcelona), España</span></p>\n<p style=\"direction:ltr; text-align:justify; text-indent:0px; background-color:white; margin:0px\">\n<span style=\"font-family:Arial, sans-serif; font-size:5pt; color:black\"><b>Teléfono:</b>&nbsp;938405180<b>E-mail:</b>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWA05d7bd37-196b-b6ae-e2c4-b11c4142da1f\" href=\"mailto:lopd@instronic.com\" style=\"margin:0px\">lopd@instronic.com</a></span></p>\n<p style=\"direction:ltr; text-align:justify; text-indent:0px; background-color:white; margin:0px\">\n<span style=\"font-family:Arial, sans-serif; font-size:5pt; color:black\"><b>Página web:</b>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"http://www.instronic.com/\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAcfa7ea50-0a89-4ca0-1dc1-1b55b7c8c84a\" href=\"http://www.instronic.com/\" style=\"margin:0px\">http://www.instronic.com</a></span></p>\n<p style=\"direction:ltr; text-align:justify; text-indent:0px; background-color:white; margin:0px\">\n<span style=\"font-family:Arial, sans-serif; font-size:5pt; color:black\">Si considera que el tratamiento no se ajusta a la normativa vigente de Protección de Datos, podrá presentar una reclamación ante la autoridad de control:&nbsp;Agencia Española de Protección de\n Datos (<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://www.agpd.es/\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAd731ba69-a62d-2ceb-2c82-b58e1eb8498a\" href=\"https://www.agpd.es/\" style=\"margin:0px\">https://www.agpd.es</a>)</span></p>\n<p style=\"direction:ltr; margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"color:black\">&nbsp;</span></p>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<hr style=\"direction:ltr; width:98%\"/>\n<div id=\"x_x_divRplyFwdMsg\">\n<div style=\"direction:ltr; font-family:Calibri, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<b>De:</b>&nbsp;Service Desk Brownie &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\">soporte@browniespain.com</a>&gt;<br/>\n<b>Enviado:</b>&nbsp;lunes, 2 de febrero de 2026 8:25<br/>\n<b>Para:</b>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:bilbao@browniespain.com\">bilbao@browniespain.com</a> &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:bilbao@browniespain.com\">bilbao@browniespain.com</a>&gt;; Joan Lluís Martí Rebull &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:jmarti@instronic.com\">jmarti@instronic.com</a>&gt;; Contenidos Instronic &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:contenidos@instronic.com\">contenidos@instronic.com</a>&gt;<br/>\n<b>Cc:</b>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carla.gutierrez@browniespain.com\">carla.gutierrez@browniespain.com</a> &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carla.gutierrez@browniespain.com\">carla.gutierrez@browniespain.com</a>&gt;<br/>\n<b>Asunto:</b>&nbsp;Re: [solicitud con ID :##32030##] : INCIDENCIA PANTALLA</div>\n<div style=\"direction:ltr\">&nbsp;</div>\n</div>\n<div style=\"direction:ltr; text-align:left; line-height:12pt; background-color:rgb(255, 235, 156); padding:2pt; border-width:1pt; border-style:solid; border-color:rgb(156, 101, 0); font-family:Tahoma; font-size:10pt\">\n<span style=\"color:rgb(156, 101, 0)\">ATTENTION: </span><span style=\"color:black\">This message comes from an external sender: be careful with links and attachments.</span></div>\n<div style=\"direction:ltr\"><br/>\n</div>\n<p style=\"direction:ltr; margin-top:1em; margin-bottom:1em\"><span style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:18.6667px\">Buenos días,</span></p>\n<p style=\"direction:ltr; margin-top:1em; margin-bottom:1em\"><span style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:18.6667px\">Nuestra tienda de Bilbao está teniendo problemas con la reproducción de contenidos en la pantalla.</span></p>\n<p style=\"direction:ltr; margin-top:1em; margin-bottom:1em\"><span style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:18.6667px\">¿Podríais ayudarnos a revisar qué puede estar ocurriendo y cómo solucionarlo?</span></p>\n<p style=\"direction:ltr; margin-top:1em; margin-bottom:1em\"><span style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:18.6667px\">Quedamos atentos a vuestra respuesta.</span></p>\n<p style=\"direction:ltr; margin-top:1em; margin-bottom:1em\"><span style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:18.6667px\">Muchas gracias.</span></p>\n<hr style=\"direction:ltr\"/>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:verdana, sans-serif; font-size:13px\"><b><u>Descripción de la solicitud</u></b></div>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:verdana, sans-serif; font-size:13px\">Título :\n<b>INCIDENCIA PANTALLA</b></div>\n<div style=\"direction:ltr; font-family:verdana, sans-serif; font-size:13px\">Descripción :</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenos días,</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nTenemos una incidencia con la pantalla de luz detras de caja, la mitad de la pantalla esta en negro. Esta asi desde desde ayer por la mañana. Os enviamos un mail.&nbsp;</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nUn saludo,</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nNahia.</div>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<hr style=\"direction:ltr\"/>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:verdana, sans-serif; font-size:13px\">Saludos.</div>\n<div style=\"direction:ltr; font-family:verdana, sans-serif; font-size:13px\">El Equipo IT</div>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"direction:ltr; background-color:rgb(255, 255, 255); width:375pt; color:rgb(32, 31, 30)\">\n<tbody>\n<tr>\n<td style=\"direction:ltr; padding:0cm; vertical-align:top; width:172.5pt\">\n<p style=\"direction:ltr; margin:0cm\"><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\"><b>Equipo IT</b><br/>\n<br/>\n<br/>\n</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAb9206491-8e8c-524e-dc0c-54e113e5f9c0\" href=\"https://www.facebook.com/browniespain\" style=\"color:blue; margin:0px\"><img height=\"18\" width=\"18\" style=\"width:0.1875in; height:0.1875in; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289452&amp;ACTION=FILE\"/></a></span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAed31db3e-8e73-9504-63db-8446f5518e64\" href=\"https://instagram.com/browniespain\" style=\"color:blue; margin:0px\"><img height=\"18\" width=\"18\" style=\"width:0.1875in; height:0.1875in; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289453&amp;ACTION=FILE\"/></a></span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWA6f760ff7-4e15-7ab5-4a17-cc3b0682f704\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" style=\"color:blue; margin:0px\"><img height=\"18\" width=\"18\" style=\"width:0.1875in; height:0.1875in; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289454&amp;ACTION=FILE\"/></a></span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAd581b438-d262-5a97-746e-d65098d1c211\" href=\"https://es.linkedin.com/company/brownie\" style=\"color:blue; margin:0px\"><img height=\"18\" width=\"18\" style=\"width:0.1875in; height:0.1875in; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289455&amp;ACTION=FILE\"/></a></span></p>\n</td>\n<td style=\"direction:ltr; border-left:1pt solid rgb(61, 61, 63); padding:0cm 0cm 0cm 15pt; vertical-align:top; width:202.5pt\">\n<p style=\"direction:ltr; margin:0cm\"><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n+34 932 377 066<br/>\n</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAce9f0f2f-2c48-b12d-0a1b-c8577d14618a\" href=\"http://www.browniespain.com/\" style=\"color:rgb(155, 155, 155); margin:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"direction:ltr; padding:0cm; width:375pt\">\n<p style=\"direction:ltr; margin:0cm\"><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAfc3f6f41-eb72-a244-0414-7e2a197a5259\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" style=\"color:blue; margin:0px\"><img height=\"99\" width=\"374\" style=\"width:3.9062in; height:1.0416in; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289456&amp;ACTION=FILE\"/></a></span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(32, 31, 30)\">&nbsp;\n &nbsp; &nbsp;</span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAb899a332-dcc9-ce5a-8f59-918c8dea766e\" href=\"https://www.cepyme500.com/empresa/1566\" style=\"color:blue; margin:0px\"><img height=\"82\" width=\"81\" style=\"width:0.8541in; height:0.8645in; margin:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=7289457&amp;ACTION=FILE\"/></a></span><span style=\"font-family:Arial, sans-serif; font-size:9pt; color:rgb(32, 31, 30)\">&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"direction:ltr; padding:0cm; vertical-align:top; width:375pt\">\n<p style=\"direction:ltr; text-align:justify; margin:0cm\"><span style=\"font-family:Arial, sans-serif; font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL,\n es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se\n cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección\n de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n</span><span style=\"font-family:Arial, sans-serif; font-size:6pt; color:rgb(5, 99, 193)\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_250472828x_x_OWAAutoLink\" id=\"x_250472828OWAc49adac6-7946-2817-22b8-8f9fe47162e0\" href=\"mailto:personal@browniespain.com\" style=\"color:rgb(5, 99, 193); margin:0px\">personal@browniespain.com</a></span><span style=\"font-family:Arial, sans-serif; font-size:6pt; color:rgb(186, 186, 186)\">&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:verdana, sans-serif; font-size:13px; color:rgb(32, 31, 30)\">\n<span style=\"background-color:rgb(255, 255, 255)\"><b>NOTA:</b>&nbsp;Esto es un envío automático. Por favor, no respondas a este correo.</span></div>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<br/>\n<br/>\n</div>\n<div style=\"direction:ltr; text-align:left; line-height:12pt; background-color:rgb(255, 235, 156); padding:2pt; border-width:1pt; border-style:solid; border-color:rgb(156, 101, 0); font-family:Calibri; font-size:10pt\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"color:black\">&nbsp;Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></div>\n<div style=\"direction:ltr\"><br/>\n</div>\n</div>\n</div>",
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