#32536 · VALE AEROPUERTO NO VÁLIDO, PALMA DE MALLORCA
ID interno: 10918000010795101
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
27/2/26, 17:06
Resuelto
—
Actualizado
4/3/26, 14:40
Asignado
—
Respondido
Mar 4, 2026 03:40 PM
Completado
—
First resp. due
Mar 3, 2026 08:00 AM
Due by
Mar 4, 2026 08:00 AM
Tiempo de resolución
—
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenas tardes,
Acaba de venir una clienta con un vale de aeropuerto que no nos dejaba pasar, tras contactar con soporte nos han dicho que generemos un vale en devolución online (hemos generado uno de 89,89€ que era el importe del que ella traía (hacemos ajuste positivo de esa prenda) = M007016010294 con el que ha pagado ya y le ha salido el importe sobrante.
Adjuntamos foto del vale de aeropuerto que no hemos podido pasar (nos lo hemos quedado en tienda).
Muchas gracias
Resolución
es un ticket informativo para cierres
JSON crudo (detalle completo)
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