#32510 · PRENDAS NUEVAS QUE NO PASAN POR TPV Y LAS ANTIGUAS
ID interno: 10918000010782753
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
26/2/26, 20:59
Resuelto
2/3/26, 13:34
Actualizado
4/3/26, 13:53
Asignado
Feb 27, 2026 08:35 AM
Respondido
Mar 2, 2026 02:34 PM
Completado
Mar 4, 2026 02:53 PM
First resp. due
Mar 2, 2026 08:00 AM
Due by
Mar 3, 2026 08:00 AM
Tiempo de resolución
88.6 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas noches,
Seguimos con muchas referencias que no pasan por el TPV de la tienda y se nos están acumulando las referencias anteriores con las nuevas que entran y tampoco pasan por TPV. Necesitamos que comiencen las referencias a pasar por el TPV, ya que el inventario nos
sale con mucho descuadre.
Muchas gracias!
Resolución
Hola chicas
Hemos estado revisando y si que pasna todas las referencias nuevas, ¿teneis alguna que no os pase? pasadnos los numerosx de las referencias que indicais, por otro lado el corte ingles nos confirmo que tambien tiene todos los ficheros con productos dados de alta como nuevos estan en su tpv.
Aprofecho para recordaros que soporte abisma no lleva este tipo de incidencias ni niguna el email correcto es soporte @browniespain.com, tened cuidado cuando enviasi el email ya que les llega a ellos y no a nosotros
Quedamos atentos a cualquier novedad.
Un saludo
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div><span class=\"size\" style=\"font-size:18.6667px\">Hola chicas</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\">Hemos estado revisando y si que pasna todas las referencias nuevas, ¿teneis alguna que no os pase? pasadnos los numerosx de las referencias que indicais, por otro lado el corte ingles nos confirmo que tambien tiene todos los ficheros con productos dados de alta como nuevos estan en su tpv.</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\">Aprofecho para recordaros que soporte abisma no lleva este tipo de incidencias ni niguna el email correcto es soporte @browniespain.com, tened cuidado cuando enviasi el email ya que les llega a ellos y no a nosotros</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=7279029&ACTION=FILE\" orig_width=\"646\" orig_height=\"559\" width=\"739\" height=\"639\"/></span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\">Quedamos atentos a cualquier novedad.</span><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\"><br/></span></div><div><span class=\"size\" style=\"font-size:18.6667px\">Un saludo</span></div></div>",
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