#32506 · Problema con albaranes
ID interno: 10918000010782651
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
26/2/26, 17:25
Resuelto
2/3/26, 9:54
Actualizado
13/3/26, 8:14
Asignado
Mar 2, 2026 10:53 AM
Respondido
Feb 27, 2026 08:39 AM
Completado
Mar 4, 2026 11:53 AM
First resp. due
Mar 2, 2026 08:00 AM
Due by
Mar 3, 2026 08:00 AM
Tiempo de resolución
88.5 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Nos han aprecido esta manana albaranes que vienen de PSG pero no nos mandan nada. los podeis borrar por favor y ayudarnos con este tema ?
Os mandamos los numéros de albaranes:
-
PTBF001968 - 25 unidades
Cordialment
Equipo de Brownie Vélizy 2
Resolución
Buenos días, Meryl:
Estan validados los albaranes y el stock cargado correctamente, como sabéis debido a la parada del sistema no se habían cargado los albaranes validados.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div style=\"border:0px; font-style:normal; font-weight:400; font-stretch:inherit; font-size:12pt; line-height:inherit; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size-adjust:inherit; margin:1em 0px; padding:0px; vertical-align:baseline; color:rgb(0, 0, 0); letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\" class=\"x_elementToProof\">Buenos días, Meryl:<br/></div><div style=\"border:0px; font-style:normal; font-weight:400; font-stretch:inherit; font-size:12pt; line-height:inherit; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size-adjust:inherit; margin:1em 0px; padding:0px; vertical-align:baseline; color:rgb(0, 0, 0); letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\" class=\"x_elementToProof\">Estan validados los albaranes y el stock cargado correctamente, como sabéis debido a la parada del sistema no se habían cargado los albaranes validados.<br/></div><div style=\"border:0px; font-style:normal; font-weight:400; font-stretch:inherit; font-size:12pt; line-height:inherit; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size-adjust:inherit; margin:1em 0px; padding:0px; vertical-align:baseline; color:rgb(0, 0, 0); letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\" class=\"x_elementToProof\"><br/></div><div style=\"border:0px; font-style:normal; font-weight:400; font-stretch:inherit; font-size:12pt; line-height:inherit; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size-adjust:inherit; margin:1em 0px; padding:0px; vertical-align:baseline; color:rgb(0, 0, 0); letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\" class=\"x_elementToProof\">Un saludo.</div></div>",
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"name": "Eliana Garcia",
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"email_id": "eliana.garcia@browniespain.com",
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"job_title": "Retail Project Operations",
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