#32501 · ERROR CONFIRMACION MERCANCIA ECI VITORIA
ID interno: 10918000010782531
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
26/2/26, 14:32
Resuelto
27/2/26, 7:49
Actualizado
1/3/26, 7:52
Asignado
Feb 27, 2026 08:48 AM
Respondido
Feb 27, 2026 08:49 AM
Completado
Mar 1, 2026 08:52 AM
First resp. due
Feb 27, 2026 03:32 PM
Due by
Mar 2, 2026 03:32 PM
Tiempo de resolución
17.3 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes;
Ayer la mercancía que llego a ECI Vitoria no se nos sumo al stock. No debió confirmarse de manera correcta. Si que es verdad que la Zebra se quedo pensando durante un rato, pero parecía que si se había confirmado bien. Al comprobar el stock hoy sigue sin aparecernos. Los PTs son los siguientes:
PT582384
PT582740
No sabemos si debemos confirmarlo manualmente o lo hacéis vosotros…
¿Podéis revisarlo por favor?
Gracias! 😊
Equipo Eci Vitoria
Resolución
Hola chicas
Ya esta validada correctamente la mercancía.
un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br/></div><div><br/></div><div>Ya esta validada correctamente la mercancía.<br/></div><div><br/></div><div>un saludo.</div></div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8011342935714514011_parse_6137946434839174825\">\n<div class=\"x_1245388048WordSection1\">\n<p class=\"MsoNormal\">Buenas tardes;</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Ayer la mercancía que llego a ECI Vitoria no se nos sumo al stock. No debió confirmarse de manera correcta. Si que es verdad que la Zebra se quedo pensando durante un rato, pero parecía que si se había confirmado bien. Al comprobar el stock\n hoy sigue sin aparecernos. Los PTs son los siguientes:</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">PT582384</p>\n<p class=\"MsoNormal\">PT582740</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">No sabemos si debemos confirmarlo manualmente o lo hacéis vosotros…</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">¿Podéis revisarlo por favor?</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias! <span style=\"font-family:"Segoe UI Emoji", sans-serif\">\n😊</span></p>\n<p class=\"MsoNormal\">Equipo Eci Vitoria</p>\n</div>\n</div>",
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