#32479 · EXT: Case CS1919673 - Customer Reference: -solution proposed-Manchas negras
ID interno: 10918000010782101
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Impresora
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
25/2/26, 13:05
Resuelto
25/2/26, 13:20
Actualizado
27/2/26, 13:51
Asignado
Feb 25, 2026 02:20 PM
Respondido
Feb 25, 2026 02:20 PM
Completado
Feb 27, 2026 02:51 PM
First resp. due
Feb 26, 2026 02:05 PM
Due by
Feb 27, 2026 02:05 PM
Tiempo de resolución
0.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
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Fecha: 2026-02-25 13:00:21 GMT
Caso: CS1919673
Número de serie: PBQA019672
Referencia del cliente:
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Ref:MSG13091638_WJw02ycuLEIVbxcybeP
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
Solución aceptada
JSON crudo (detalle completo)
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