#32425 · PowerBi
ID interno: 10918000010743287
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Power BI
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
20/2/26, 14:31
Resuelto
24/2/26, 9:03
Actualizado
26/2/26, 9:51
Asignado
Feb 23, 2026 09:18 AM
Respondido
Feb 24, 2026 10:03 AM
Completado
Feb 26, 2026 10:51 AM
First resp. due
Feb 23, 2026 03:31 PM
Due by
Feb 24, 2026 03:31 PM
Tiempo de resolución
90.5 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Mijalis Alexandros Méndiz
Descripción
Buenas tardes, no nos coincide la venta total de ayer en pagos con PowerBi,
Muchas gracias.
Puerto Venecia
Brownie Spain
Resolución
Hola, buenos días!
Es correcto tanto lo que muestra el informe de Power BI como lo que ven en el reporte de caja. La diferencia viene dada porque en Power BI se filtran productos que a nivel de informe/objetivos no se analizan. Los filtros aplicados en el informe son:
- Pulseras de apoyo al cáncer de mama (sólo afectan en octubre)
- Uniformes
- Bolsas y Totes
Si sumamos los importes mostrados en el reporte de caja el total es
- 752,68 + 1276,85 + 18,11 + 30,05 = 2077,69.
- Igualmente removiendo los filtros en el informe llegamos al mismo número:
Saludos
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola, buenos días!<br/></div><div><br/></div><div>Es correcto tanto lo que muestra el informe de Power BI como lo que ven en el reporte de caja. La diferencia viene dada porque en Power BI se filtran productos que a nivel de informe/objetivos no se analizan. Los filtros aplicados en el informe son:<br/></div><ul><li>Pulseras de apoyo al cáncer de mama (sólo afectan en octubre)<br/></li><li>Uniformes<br/></li><li>Bolsas y Totes<br/></li></ul><div>Si sumamos los importes mostrados en el reporte de caja el total es <br/></div><ul><li>752,68 + 1276,85 + 18,11 + 30,05 = 2077,69. <br/></li><li>Igualmente removiendo los filtros en el informe llegamos al mismo número:<br/><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=7226056&ACTION=FILE\" orig_width=\"1245\" orig_height=\"701\" width=\"400\" height=\"225\"/><br/></li></ul><div>Saludos</div></div>",
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