#32396 · MÚSICA PAMPLONA CARLOS III
ID interno: 10918000010701395
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Hilo musical
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
19/2/26, 9:13
Resuelto
20/2/26, 7:49
Actualizado
22/2/26, 8:49
Asignado
Feb 19, 2026 10:17 AM
Respondido
Feb 19, 2026 10:50 AM
Completado
Feb 22, 2026 09:49 AM
First resp. due
Feb 20, 2026 10:13 AM
Due by
Feb 23, 2026 10:13 AM
Tiempo de resolución
22.6 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenos días,
No tenemos música en la tienda,
Imagino que será porque no hay conexión a internet y no hay conexión,pero lo curioso que ayer si tuvimos.
Si nos podéis mirar esto
Un saludo Alícia
Enviado desde mi iPhone
No tenemos música en la tienda,
Imagino que será porque no hay conexión a internet y no hay conexión,pero lo curioso que ayer si tuvimos.
Si nos podéis mirar esto
Un saludo Alícia
Enviado desde mi iPhone
Resolución
Ahora que está el Internet funcionando, debería de sonar sin problema. En caso de que no, llamad directamente a soporte para revisarlo.
JSON crudo (detalle completo)
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"description": "<div>Buenos días,\n<br/>No tenemos música en la tienda,\n<br/>Imagino que será porque no hay conexión a internet y no hay conexión,pero lo curioso que ayer si tuvimos.\n<br/>Si nos podéis mirar esto\n<br/>\n<br/>Un saludo Alícia\n<br/>Enviado desde mi iPhone</div>",
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